Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Joel Chernoff

Joel Chernoff

Las Vegas

Summary

I`m a highly driven and motivated customer service professional. I`m very effective at maximizing customer service opportunities, while exceeding individual performance goals. I`m a reliable and organized professional with the ability to communicate effectively and handle unforeseen situations without supervision. I`m also skilled at building and maintaining relationships, representing shared company values and managing employees across all levels of an any organization. I`m a strong believer in communication, teamwork, punctuality and attention to detail.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Lost & Found Clerk

Fontainebleau Resort & Casino
Las Vegas
11.2023 - 12.2024
  • Answering and placing calls to all guest and employees
  • Cataloging all lost and found items into Chargerback database system
  • Accurately placing items in the proper storage locations
  • Shipping items throughout the United States and Internationally

Lost & Found Clerk

Mandalay Bay Resort
Las Vegas
09.2021 - 12.2022
  • Answering and placing calls to all guest and employees
  • Cataloging all lost and found items into Chargerback database
  • Accurately placing items in the proper storage locations
  • Shipping items throughout the United States and Internationally

Security Officer

Hilton Grand Vacations
Las Vegas
02.2021 - 08.2021
  • Ensuring the safety and protection of all guest and employees
  • Ensure all employees comply with policies and procedures
  • Write detailed reports regarding all incidents that occur
  • Ability to maintain confidentiality of sensitive information

Security / Surveillance Officer

TJ Maxx Distribution Center
North Las Vegas
03.2020 - 01.2021
  • Operating monitoring systems
  • Identifying suspicious activities
  • Reporting security breaches or safety hazards to supervisors
  • Writing voluntary and incident reports on daily situations

Security Officer / Lost & Found Clerk

Caesars Entertainment
Las Vegas
06.2013 - 02.2020
  • Ensuring the safety and protection of all guest and employees
  • Ensure all employees comply with policies and procedures
  • Write detailed reports regarding all incidents that occur daily

Security Officer

Venetian/Palazzo Resorts and Casinos
Las Vegas
12.2010 - 05.2013
  • Ensuring the safety and protection of all guest and employees
  • Ensure employees comply with established policies and procedures
  • Write required reports regarding all incidents that occur

Education

Graduate -

Green Valley High School
Henderson, NV, United States
06.1993

Skills

  • Leadership
  • Management
  • Effective verbal and written communication
  • Adaptable
  • Computer literate
  • Security / surveillance
  • Attention to Detail
  • Inventory Control
  • Decision making
  • Ability to Work in a Team
  • Ability to work under pressure
  • Health and Safety
  • Critical Thinking, Problem Solving
  • Customer service
  • Data entry
  • Item cataloging
  • Shipping coordination
  • Customer service

Certification

  • AES Alcohol Awareness Card
  • Gaming & Non-Gaming Cards
  • Nevada Driver's License
  • PILB Guard Card
  • CPR/AED/First Aid/Stop the Bleed

Timeline

Lost & Found Clerk

Fontainebleau Resort & Casino
11.2023 - 12.2024

Lost & Found Clerk

Mandalay Bay Resort
09.2021 - 12.2022

Security Officer

Hilton Grand Vacations
02.2021 - 08.2021

Security / Surveillance Officer

TJ Maxx Distribution Center
03.2020 - 01.2021

Security Officer / Lost & Found Clerk

Caesars Entertainment
06.2013 - 02.2020

Security Officer

Venetian/Palazzo Resorts and Casinos
12.2010 - 05.2013

Graduate -

Green Valley High School

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Joel Chernoff