Customer-oriented parts manager with several years of experience in business operations and sales support to meet customer demands. Adaptive transportation and distribution professional with expertise in customer service, inventory control, cost savings and staff management. Resourceful leader with solid background in parts management.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Parts Manager
Napleton Chevrolet Buick GMC
Beaver Dam, WI
05.2021 - Current
Organized and monitored inventory levels of parts, tools, and supplies.
Identified opportunities for process improvements within the department.
Extend business to other shops in surrounding areas to build relationships and generate more revenue.
Taught junior employee's proactive strategies to meet operational and sales goals.
Mitigated financial discrepancies by managing claims processing, damaged goods, backorders, overages and shortages.
Managed procurement processes, negotiating with suppliers to secure best prices.
Recruited and hired workers, in addition to supervising and monitoring daily performance.
Connected with customers to provide assistance and collect feedback to optimize operations.
Maintained records of all orders placed, received, and shipped.
Army - Sargeant
Wisconsin National Guard
Sussex, WI
08.2019 - Current
Monitored fuel levels in tanks and refilled when necessary while ensuring proper labeling of tanks and containers.
Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Received, stored, transferred and dispensed petroleum fuel products.
Oversaw and enforced proper procedures and processes within my squad to successfully complete missions.
Forklift Operator
Walmart Inc.
Beaver Dam, WI
11.2017 - 05.2021
Education
High School Diploma -
Kimberly High School
Kimberly, ID
05-2017
Skills
Stock management
Invoice Processing
POS systems operations
Ordering parts
Staff Training
Customer Service
Sales Promotion
Performance Improvement
Logistics Planning
Communication
Leadership
Accomplishments
Army Achievement Medal
Certification
Hazmat Certified
Forklift Certified
Timeline
Parts Manager
Napleton Chevrolet Buick GMC
05.2021 - Current
Army - Sargeant
Wisconsin National Guard
08.2019 - Current
Forklift Operator
Walmart Inc.
11.2017 - 05.2021
High School Diploma -
Kimberly High School
Hazmat Certified
Forklift Certified
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