Joel Davis
Herndon Towing
Fresno,CA
10
years of professional experience
Dynamic leader with a background in team management and staff training. Skilled in problem resolution and emergency coordination, consistently developing strategies that enhance service offerings and strengthen partnerships with local businesses.
Work History
Manager
10 Years 3 Months- Oversaw day-to-day operations, ensuring efficient dispatch and scheduling of towing services.
- Streamlined workflow processes, resulting in improved response times and operational efficiency.
- Implemented training programs for staff, enhancing safety protocols and customer service standards.
- Developed strategic partnerships with local businesses to expand service offerings and client base.
- Mentored junior staff, fostering a culture of continuous learning and professional development.
- Coordinated emergency response efforts, maintaining communication with law enforcement and roadside assistance agencies.
Education
GED
Skills
Operations management
Team management
Staff training and development
Emergency management
Problem resolution
Decision-making
Time management
Customer service
Team leadership
Staff development
Timeline
Manager
Herndon Towing
05.2016 - CurrentRead More
Fresno High School
GED
Read More