Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joel Garza

San Antonio

Summary

Dynamic sales associate with proven success at Charles Maund Toyota, excelling in customer engagement and relationship building. Skilled in upselling techniques and point-of-sale operations, I consistently exceed customer expectations and contribute to team goals. My problem-solving abilities and effective communication foster trust and drive sales success.

Overview

32
32
years of professional experience

Work History

Sales Associate

Charles Maund Toyota
Austin
01.2014 - 12.2021
  • Assessed customer needs to provide assistance and information on product features.
  • Worked with fellow sales team members to achieve group targets.
  • Exceeded customer satisfaction by finding creative solutions to problems.

Sales Associate

Fiat of Corpus Christi
Corpus Christi
03.2006 - 11.2013
  • Worked with fellow sales team members to achieve group targets.
  • Assessed customer needs to provide assistance and information on product features.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Developed trusting relationships with customers by making personal connections.
  • Upsold additional items based on customer interests and needs.
  • Processed transactions using a point-of-sale system.

Sales Associate

Allen Samuels Chevrolet
Corpus Christi
01.1993 - 02.2006
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Developed trusting relationships with customers by making personal connections.
  • Processed transactions using a point-of-sale system.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Answered store and merchandise questions and led customers to wanted items.

Field Artillery Cannoneer

Marine Corps
Twentynine Palms
11.1989 - 12.1992

Education

Associate of Applied Science -

Texas A&M University
College Station, TX
05-1998

High School Diploma -

Roy Miller High
Corpus Christi, TX
05-1989

Skills

  • Customer service
  • Point of sale
  • Inventory management
  • Visual merchandising
  • Upselling techniques
  • Team collaboration
  • Relationship building
  • Product knowledge
  • Problem solving
  • Effective communication
  • Task prioritization
  • Conflict resolution
  • Inventory tracking
  • Building rapport
  • Point of sale operation
  • Upselling and cross selling
  • Multi-tasking strength
  • Customer engagement
  • Teamwork and collaboration
  • Goal oriented
  • Cold calling

Timeline

Sales Associate

Charles Maund Toyota
01.2014 - 12.2021

Sales Associate

Fiat of Corpus Christi
03.2006 - 11.2013

Sales Associate

Allen Samuels Chevrolet
01.1993 - 02.2006

Field Artillery Cannoneer

Marine Corps
11.1989 - 12.1992

Associate of Applied Science -

Texas A&M University

High School Diploma -

Roy Miller High
Joel Garza