Joel Ibarra
Rowland Heights,CA
Summary
3 years in the service industry with key skills in hospitality and customer service. Eager to learn and develop within a dynamic team. Ability to adapt quickly to new knowledge and multitask in high energy environments. Friendly and outgoing with a passion for guest satisfaction. Wine and food pairings.
Overview
3
3
years of professional experience
Work History
Server
Chinois on Main
Santa Monica
11.2022 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Streamlined beverage service by setting up portable bars and equipment at off-site locations.
- Collaborated with catering team to deliver outstanding service at various events, including weddings, corporate functions, and private parties.
- Prepared non-alcoholic beverage options for underage or non-drinking guests, accommodating all attendee preferences.
- Promoted a positive work environment by fostering teamwork among catering staff members during high-pressure situations.
Education
High School -
John A Rowland High School
Rowland HeightsSkills
- Food and beverage pairings
- Menu presentation
- High-volume dining
- Guest relations management
- Menu memorization
- Banquet coordination
- Daily specials memorization
Languages
Spanish, Fluent
Timeline
Server
Chinois on Main
11.2022 - Current
High School -
John A Rowland High School