Joel Rodriguez
Bolingbrook,IL
Summary
Hardworking employee enthusiastic about learning MARS global services field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
4
4
years of professional experience
Work History
Delivery Driver
DoorDash
11.2020 - 02.2023
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Successfully avoided time delivery delays by carefully planning best routes.
Package Handler
FedEx
05.2022 - 08.2022
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Assembled pallets and crates for secure transportation of materials.
- Operated moving truck safely to deliver items to destination without nicks or scratches.
Order Picker
Amazon
12.2021 - 03.2022
- Tracked production and quality control systems to proactively identify deficiencies.
- Created and enforced detailed organization processes to increase quality and service standards.
Customer Service Specialist
Best Buy
09.2016 - 02.2018
- Developed customer service policies and procedures to meet and exceed industry service standards.
- Provided primary customer support to internal and external customers.
- Processed customer service orders promptly to increase customer satisfaction.
Education
High School Diploma -
Bolingbrook High School
Bolingbrook, IL08.2018
Skills
- Customer Service
- Order Picking and Processing
- Team Player
- Attention to detail
Timeline
Package Handler
FedEx
05.2022 - 08.2022
Order Picker
Amazon
12.2021 - 03.2022
Delivery Driver
DoorDash
11.2020 - 02.2023
Customer Service Specialist
Best Buy
09.2016 - 02.2018
High School Diploma -
Bolingbrook High School
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