Summary
Overview
Work History
Education
Skills
Timeline
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JOEL VARGAS

JOEL VARGAS

New Port Richey,FL

Summary

Capable Patient Representative dedicated to providing superior support for patients in need of reliable information regarding insurance coverage, finance options and documentation requirements. Well-versed in scheduling and database management functions for streamlined communication and reduced correspondence backlogs. Excels at identifying client needs and concerns to improve engagement strategies and overall service. Promoted to insurance coordinator in just 3 months of employment and verified over 200+ insurances in a month.

Overview

1
1
year of professional experience

Work History

Patient Service Representative /Insurance Coordinator

Coastal Jaw Surgery
08.2022 - Current
  • Coordinated new intake documentation, hipaa mandated releases, and other patient and office forms
  • Oversaw insurance verification
  • Answered calls, scheduled appointments, and coordinated registrations
  • Demonstrated knowledge of insurance providers and processed payments accordingly
  • Answered incoming calls, scheduled appointments and filed medical records.
  • Entered patient demographic and insurance data into electronic medical record system.
  • Verified insurance eligibility and coverage for patients.

ACCOUNT MANAGER

PostcardMania
01.2022 - 07.2022
  • Coordinated With clients to make sure the marketing campaign stays on schedule
  • Helped with any design changes needed
  • Communicated with clients to ensure that their needs are understood and addressed
  • Guided the client through the entire marketing process from start to finish
  • Maintained knowledge of company products and made recommendations based on client needs and prices.
  • Contributed to team objectives in fast-paced environment.
  • Educated clients on new products or services to increase customer engagement with brand.

Education

Some College (No Degree) - Business Administration

Liberty University
Lynchburg, VA

Skills

  • Fast Learner
  • Punctual
  • Calm and effective under pressure
  • Former Us Army soldier
  • Demonstrated the ability to accomplish any task given to me
  • Resilient
  • Interpersonal
  • Communication
  • Critical Thinking
  • Conflict Resolution
  • Good Judgement
  • Dependable
  • Patient Intakes
  • Patient Appointment Management
  • Computerized Maintenance Management Systems
  • Medical Filing
  • Multi-Line Telephone Systems
  • Benefits Explanations
  • Insurance Verification
  • Verifying Eligibility

Timeline

Patient Service Representative /Insurance Coordinator

Coastal Jaw Surgery
08.2022 - Current

ACCOUNT MANAGER

PostcardMania
01.2022 - 07.2022

Some College (No Degree) - Business Administration

Liberty University

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JOEL VARGAS