Joella Mernatti
Lewisville
Summary
Experienced service worker that thrives in a busy workplace where performing tasks for others is a demand. Young, and eager to try new things and branch out skill levels. Interested in a career that offers the opportunity to grow. Very comfortable with technology and communication.
Overview
4
4
years of professional experience
Work History
Commercial Sales Manager
Autozone
St Clair Shores
06.2024 - Current
- Manage relationships with commercial customers.
- Responsible for product acquisition and delivery, customer service, inventory and parts knowledge.
- Lead sales efforts for the company while setting goals for staff and monitoring progress.
- Develop sales strategies and marketing campaigns.
- Direct sales, cold calling, business to business marketing.
- Help the company and clients succeed and excel in a fast paced environment.
Automotive BDC Representative
Ed Rinke Chevy Buick GMC
Center Line
01.2024 - 05.2024
- Provide detailed information about vehicles and dealership services.
- Using multiple forms of communication to respond promptly to leads, conducting outbound calls to follow up and schedule appointments.
- Collaboration with sales team members to facilitate great customer service and generate sales.
- Maintained accurate records of customer service.
- Reason for leaving: undesirable pay
Server
Tipsy Oak
Arlington
06.2021 - 11.2023
- Predominantly customer service, built relationships with staff and customers.
- Held accountable for your own business and cleanliness of your area.
- Worked together to tend to customers' needs.
- Heavy workload that required individual liability, multitasking, time allocation and precision in a bustling environment.
- Reason for leaving: moved back to MI
Education
Diploma -
Lakeview High School
St Clair Shores, MI01.2018
Skills
- Teamwork
- Time management
- Problem solving
- Leadership
- Flexibility
- Communication
- MS Office
- Google Workspace
- Sabre
- Graphic Design
Languages
- English
- Basic Spanish
Timeline
Commercial Sales Manager
Autozone
06.2024 - Current
Automotive BDC Representative
Ed Rinke Chevy Buick GMC
01.2024 - 05.2024
Server
Tipsy Oak
06.2021 - 11.2023
Diploma -
Lakeview High School