Summary
Overview
Work History
Education
Skills
Timeline
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Joelle Mallouhi

Whitehall,PA

Summary

Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.

Overview

2
2
years of professional experience

Work History

Front Desk Receptionist

Broadway Family Dental
01.2023 - Current
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Streamlined office operations for improved productivity with effective organization and communication skills.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Increased guest retention by maintaining a welcoming and organized reception area.

Customer Service Representative

Khols
03.2022 - 01.2023
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Streamlined call center processes for improved efficiency and reduced wait times.

Education

Bachelor of Arts - English Literature

Homs University
Syria
06.2020

Skills

  • Cash Handling
  • Administrative Support
  • Customer Service
  • File Management

Timeline

Front Desk Receptionist

Broadway Family Dental
01.2023 - Current

Customer Service Representative

Khols
03.2022 - 01.2023

Bachelor of Arts - English Literature

Homs University

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Joelle Mallouhi