Keenan Birmingham
West Allis,WI
Summary
Hands-on leader with experience driving sales, supporting crews, and resolving customer concerns in fast-moving service roles. Closed 1,000+ junk removal jobs, worked with dispatch to align routes and service windows, and earned employee of the month recognition for strong performance. Brings safety focus, equipment operation skills, and steady teamwork.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Sales Team Lead
1800 Got Junk
Milwaukee, Wisconsin
04.2025 - Current
- Conducted over 1000 junk removal jobs, ensuring customer satisfaction with each service.
- Coordinated with dispatchers to optimize pickup routes and service windows.
- Helped customers by answering concerns and fixing service issues through clear communication.
- Followed company standards for safety, professionalism, and customer service.
- Helped customers select products based on needs, budget, and preferences.
- Mediated team conflicts to maintain positive coworker relationships and ensure a collaborative environment.
- Collaborated with marketing teams to develop promotional materials that enhanced brand visibility.
Laborer
West Allis Department of Public Works
West Allis, Wisconsin
01.2024 - 03.2025
- Assisted public works crews with street maintenance and municipal repairs to enhance community infrastructure.
- Performed maintenance and labor tasks to support timely completion of public works projects.
- Collaborated with crew members to ensure projects were completed on schedule.
- Operated forklifts and telehandlers to complete assignments efficiently.
- Used hand tools and power tools for cleanup and light construction work.
- Earned employee of the month recognition for consistent excellence in work performance.
Home Renovation Specialist
Major Remodel LLC
01.2022 - 01.2024
- Engaged with clients to assess renovation needs and achieve high satisfaction with completed projects.
- Executed residential renovations, including framing, drywall installation, flooring, and painting, to enhance living spaces.
- Utilized a variety of tools and equipment to complete renovation tasks while ensuring safety and quality.
- Maintained clean and organized job sites, adhering to safety standards.
Team Member
Target
01.2018 - 01.2021
- Delivered exceptional customer service by assisting guests with purchases and inquiries, enhancing their overall experience.
- Operated point-of-sale systems to process transactions accurately and efficiently.
- Trained new employees to build a knowledgeable team, improving service quality.
- Ensured store cleanliness and organization to create a welcoming shopping environment.
Education
High School -
West Allis Central High School
West Allis, WI01-2020
Skills
- Top Salesman
- Customer Service Excellence
- Project Management
- Sales Strategy Development
- Lead generation
- Sales Performance Analysis
- Sales Training Coordination
- Team Collaboration
- Time Management
Personal Information
Driving License: CDL (Commercial Driver's License)
Certification
- Forklift Certified
- Telehandler Certified
- CPR Certification
- Social Management Certification
- CDL (Commercial Driver's License)
Awards and Recognitions
Employee of the Month, West Allis Department of Public Works
Timeline
Sales Team Lead
1800 Got Junk
04.2025 - Current
Laborer
West Allis Department of Public Works
01.2024 - 03.2025
Home Renovation Specialist
Major Remodel LLC
01.2022 - 01.2024
Team Member
Target
01.2018 - 01.2021
High School -
West Allis Central High School