Joseph Campise
Katy,TX
Summary
Growing up in a time period of tremendous technological advances has played a key influence in my fascination with technology, especially where business and technology intersect. This has led me to pursue a Bachelor of Science in Technology Management with a business minor. Furthermore, I possess the qualities of being a problem-solver and people-oriented, which has piqued my interest in entering the Technical Sales industry post-graduation.
Overview
4
4
years of professional experience
Work History
CASHIER
HEB
05.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
CUSTOMER CARE + MONEY SERVICES
Guest Care + Money Services, Kroger
08.2020 - 12.2022
- Handled special transactions such as refunds, voids, and cash drawer reconciliations
- Ran POS terminals to process new transactions and maintained balanced cash drawers
- Conducted transactions as a Western Union agent allowing clients to pay bills, send money, and receive money orders or checks domestically and internationally
- Processes all vehicles for registration in the state in which they will be titled
- Submits all legal transfer work to the Texas Department of Motor Vehicles
- Sold and cashed out Texas lottery scratch-off cards, and online lottery sales.
FRONT END SUPERVISOR
Kroger
08.2019 - 12.2022
- Provided information to customers on products or services
- Ensured a positive customer experience at checkout
- Maintained, controlled risk by preparing drawers, counting totals, and resolving discrepancies
- Optimized front-end operations by setting and improving schedules and workflows
- Managed a team of 30 cashiers, overseeing performance and promptly handling escalated issues
- Explained promotions and special offers to customers
- Trained new retail team members in customer service and company policies
- Prevented losses by watching for suspicious behavior.
Education
BACHELORS OF SCIENCE (B.S.) TECHNOLOGY MANAGEMENT -
Texas A&M University
College Station, TX05.2026
Minor - Business
Texas A&M University
College Station, TX05.2026
Skills
- Customer Service
- Business Development
- Customer Needs Assessment
- Product Sales
- Fraud Detection
- Money Handling
- Strategic Planning
- Time Management
- Excellent People Skills
- Outgoing Personality
Websites
Affiliations
- Sophomore's Progressing in Excellence and Success at Texas A&M University
- Business Analytics and Consulting Association at Texas A&M University
- Technology Management Society at Texas A&M University
Timeline
CASHIER
HEB
05.2023 - Current
CUSTOMER CARE + MONEY SERVICES
Guest Care + Money Services, Kroger
08.2020 - 12.2022
FRONT END SUPERVISOR
Kroger
08.2019 - 12.2022
BACHELORS OF SCIENCE (B.S.) TECHNOLOGY MANAGEMENT -
Texas A&M University
Minor - Business
Texas A&M University
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