Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joey Gideon

Hobbs,NM

Summary

Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.

Overview

23
23
years of professional experience

Work History

Sales Representative

Music World
02.2022 - Current
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Trained and mentored new sales representatives.
  • Assisted call-in customers with questions and orders.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Negotiated prices, terms of sales and service agreements.
  • Built relationships with customers and community to promote long term business growth.
  • Presented professional image consistent with company's brand values.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Developed and implemented sales strategies to increase profits.
  • Used customer insights to develop innovative sales strategies to increase sales.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Owner/Operator

Self-employeed
02.2001 - 02.2022
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Established foundational processes for business operations.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Prepared bank deposits and handled business sales, returns and transaction reports.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
  • Interacted well with customers to build connections and nurture relationships.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

Education

High School Diploma -

Hobbs High School
Hobbs, NM
05.1998

Skills

  • Inside and Outside Sales
  • B2B Sales
  • Product and Service Knowledge
  • Customer Retention Abilities
  • Client Development and Retention
  • Customer Relations
  • Technological Knowledge
  • Serve Customers

Timeline

Sales Representative

Music World
02.2022 - Current

Owner/Operator

Self-employeed
02.2001 - 02.2022

High School Diploma -

Hobbs High School

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Joey Gideon