Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

JOEY KRAUS

MERIDIAN

Summary

Results-driven operations manager with extensive team leadership experience. Currently pursuing a Business Administration degree focused on Sales Management and a Personal Training Certificate from NASM. Accomplished General Manager at Firehouse Subs, focused on optimizing operations and boosting client satisfaction. Business and fitness expertise positioned to deliver measurable improvements in the fitness industry.

Overview

7
7
years of professional experience
1
1
Certification

Work History

GENERAL MANAGER

Firehouse Subs
02.2019 - Current
  • Drive profitability through efficient cost management, and elevate sales with strategic initiatives.
  • Lead staff training, foster development, ensure optimal staffing levels, and create employee satisfaction.
  • Ensure compliance with regulations, enhance team adherence to policies, and boost guest satisfaction.
  • Lead restaurant operations, optimize staff scheduling, and drive revenue growth through strategic menu planning and cost control measures.

VICE PRESIDENT

Delta Zeta - Pi Kappa
01.2022 - 01.2023
  • Led strategic planning and chapter development initiatives as Vice President, fostering collaboration among 60+ members and implementing innovative engagement programmes.
  • Streamlined operational processes and enhanced member retention through targeted leadership initiatives, driving substantial growth in chapter participation.
  • Developed data-driven recruitment strategies and membership engagement metrics, resulting in improved chapter performance and satisfaction rates.

FRONT DESK ASSOCIATE

Bretz RV
05.2022 - 08.2022
  • Managed front desk operations, coordinated guest arrivals, and streamlined booking processes while maintaining exceptional customer service standards.
  • Processed daily transactions, maintained accurate records, and resolved customer inquiries while ensuring compliance with RV dealership protocols.

Education

MBA - Business Administration And Management

University of Idaho
Boise, ID
05.2026

Skills

  • Conflict resolution
  • Employee development
  • Problem solving
  • Customer retention and service

Certification

Personal Training Certificate - NASM, December 2025

Timeline

FRONT DESK ASSOCIATE

Bretz RV
05.2022 - 08.2022

VICE PRESIDENT

Delta Zeta - Pi Kappa
01.2022 - 01.2023

GENERAL MANAGER

Firehouse Subs
02.2019 - Current

MBA - Business Administration And Management

University of Idaho
JOEY KRAUS