Dynamic customer service professional with experience at Southern Wake Academy Lion's Den Coffee Shop, adept in cash handling and fostering positive relationships. Proven ability to maintain cleanliness and safety standards while delivering exceptional service. Recognized for multitasking and effective communication, contributing to a welcoming atmosphere and enhancing customer experiences.
Overview
5
5
years of professional experience
Work History
Cashier
Salty Moon Mercantile
Fuquay-Varina, NC
08.2025 - Current
We handle payments in cash, and Venmo
I work well in team environment
I sweep and mop, keeping the front of the shop clean.
Barista
Southern Wake Academy Lion's Den
Holly Springs, NC
08.2021 - 05.2025
Assisted with opening and closing tasks such as cleaning cafe areas or setting up displays.
Showed aptitude in multitasking multiple orders at once while maintaining accuracy in product quality.
Exhibited excellent communication skills while interacting with customers and coworkers in a professional manner.
Demonstrated ability to work collaboratively with customers and colleagues to create a positive customer experience.
Maintained clean and healthy environment by following proper safety and sanitation regulations.
Maintained high standards of cleanliness in the café area and equipment used for coffee preparation.
Cleaned and restocked dining room and bar areas and performed dishwashing and sanitation tasks.
Displayed proficiency in operating various types of brewing equipment such as grinders, and blenders