Joey Milhomme
Pittsburgh,PA
Summary
Results-driven sales and customer service professional with a proven track record in team leadership and strategic planning. Skilled in developing innovative sales tactics, fostering client relationships, and achieving targets across various industries.
Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication and customer service skills.
Overview
10
10
years of professional experience
Work History
Insurance Agent
Lincoln Heritage Life Insurance Company
08.2020 - Current
- Conduct door-to-door sales presentations, effectively educating clients on final expense insurance products
- Lead and motivate a team of agents through regular coaching and support, ensuring high performance
- Developed and implemented innovative sales strategies, increasing my average production by 50%
- Provided face-to-face training for new agents, enhancing their success rate in the crucial first 90 days
- Organized and managed client accounts to maintain a 90% policy retention rate and identify opportunities for policy upgrades
Real Estate Investor
Mercy Rose Company
05.2019 - 08.2020
- Conducted comprehensive property inspections, identifying deficiencies and coordinating timely repairs
- Analyzed market trends to maintain a competitive edge and inform investment decisions
- Addressed client inquiries with strong communication skills, enhancing client satisfaction
- Negotiated key agreements, including communization and production sharing agreements, to maximize profitability
- Developed and executed strategic property management plans that improved operational efficiency
Sales Lead
CM Chocolatier - Chocolate Moonshine
08.2018 - 05.2019
- Boosted sales by promoting accessories and leading the full sales cycle, achieving [insert percentage or metric if available]
- Exceeded sales targets through effective contract negotiations and meticulous tracking of break-even rates
- Delivered proactive customer service, providing product information and resolving issues
- Organized sales floor operations, ensuring timely merchandise replenishment and optimal display strategies
- Contributed to strategic planning for impactful merchandise displays that enhanced customer engagement
Cook Supervisor
Maldini's Restaurant
01.2018 - 08.2018
- Oversaw food preparation operations to ensure quality and adherence to safety standards
- Maintained a hygienic work environment, consistently following food safety guidelines
- Resolved customer concerns promptly, enhancing overall dining experience
- Developed comprehensive training programs for new hires, streamlining onboarding processes
- Processed payments and accurately reconciled receipts, ensuring financial accuracy
Mover
Forest Hills Transfer
05.2017 - 12.2017
- Delivered exceptional customer service while handling belongings with care and precision
- Optimized delivery routes to improve efficiency and reduce transit times
- Ensured secure shipment of goods, preventing damage during transport
- Managed work schedules effectively to meet operational objectives
Busser
Olive Garden
07.2016 - 02.2017
Sales Representative
Primerica
06.2015 - 07.2015
Education
Some College (No Degree) - Communications, Minor in Marketing
Saint Vincent College And Seminary
Latrobe, PASkills
- Sales Strategy
- Team Leadership
- Customer Service
- Negotiation
- Market Analysis
- Property Management
- Licensed insurance agent
- Professionalism and ethics
- Quotes and sales
- Customer service
- Client needs analysis
Accomplishments
- Exceeded sales targets at CM Chocolatier, recognized for outstanding performance.
- Successfully introduced new menu items at Maldini's, resulting in increased sales.
- Featured in company newsletters multiple times for achieving over $8,000 in production at Lincoln Heritage.
- Achieved a 40% closing rate, when Lincoln heritage average is 25%.
Additionalinformation - Languages
English, Fluent
Languages
English
Native or Bilingual
Timeline
Insurance Agent
Lincoln Heritage Life Insurance Company
08.2020 - Current
Real Estate Investor
Mercy Rose Company
05.2019 - 08.2020
Sales Lead
CM Chocolatier - Chocolate Moonshine
08.2018 - 05.2019
Cook Supervisor
Maldini's Restaurant
01.2018 - 08.2018
Mover
Forest Hills Transfer
05.2017 - 12.2017
Busser
Olive Garden
07.2016 - 02.2017
Sales Representative
Primerica
06.2015 - 07.2015
Some College (No Degree) - Communications, Minor in Marketing
Saint Vincent College And Seminary
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