Joffrey Ferrer
New Haven
Summary
Adaptable professional with a focus on customer engagement and teamwork. Known for effective problem-solving and time management, contributing to improved customer experiences and operational efficiency.
Offering strong interpersonal skills and natural ability to connect with customers, eager to learn and develop in sales environment. Brings understanding of sales techniques and customer engagement strategies.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
1
1
year of professional experience
Work History
Sales Associate
Walmart
10.2024 - 11.2025
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Managed merchandise displays to ensure visual appeal and optimal stock levels.
- Processed transactions efficiently, maintaining accuracy in cash handling and register operations.
- Collaborated with team members to ensure timely restocking of shelves and inventory management.
- Resolved customer complaints effectively, improving satisfaction and fostering repeat business.
- Maintained cleanliness and organization of sales floor, ensuring compliance with store standards.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
No Degree - Nursing
Gateway Community College
New Haven, CT05-2036
High School Diploma -
Reborn Christian Academy
Kissimmee, FL06-2023
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Problem-solving
- Listening skills
- Reliable and punctual
- Relationship building
Accomplishments
- Awarded “Employee of the Month” 3 times in 2025.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Associate
Walmart
10.2024 - 11.2025
No Degree - Nursing
Gateway Community College
High School Diploma -
Reborn Christian Academy