Summary
Work History
Education
Skills
Timeline
Generic

Johana Obando

417 Wilhite St ,NH

Summary

Dynamic professional with a proven track record at American First Cooling and Heating, excelling in customer service and decision-making. Adept at utilizing dispatch software to optimize routes and enhance efficiency. Recognized for strong communication skills and the ability to thrive in high-pressure environments, ensuring timely support and effective problem resolution.

Work History

Dispatcher

American First Cooling and Heating
  • Assisted in monitoring and coordinating daily dispatch operations to ensure timely deliveries.
  • Learned and utilized dispatching software to track vehicle locations and optimize routes.
  • Communicated effectively with drivers to relay instructions and address concerns promptly.
  • Supported scheduling of shipments, ensuring efficient use of resources and time management.
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.

Anna's Linen

Assistant Manager
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.

Wet Seal

Store Manager
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.

Education

Southrigde High School
Miami, FL
06.1997

Skills

  • Customer service
  • Data entry
  • Decision-making
  • Active listening

Timeline

Dispatcher

American First Cooling and Heating

Anna's Linen

Assistant Manager

Wet Seal

Store Manager

Southrigde High School

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Johana Obando