JOHANA RAMIREZ
Lula,GA
Summary
Detailed oriented administrative professional with experience in payroll processing, bookkeeping, and client onboarding and offboarding, seeking to contribute strong organizational and compliance skills in a supportive operations role.
Overview
10
10
years of professional experience
Work History
Administrative Assistant & Onboarding Specialist
ZMC & Associates LLC
Lilburn, GA
10.2021 - 11.2025
- Detail-oriented professional with experience in customer service and administrative support. Skilled in managing office operations, scheduling, recordkeeping, and handling high-volume interactions. Proficient in payroll processing and bookkeeping, including invoicing and account reconciliation. Experienced with QuickBooks and Xero, as well as payroll systems such as AccountantsWorld, ADP, and Gusto. Strong communication, problem-solving, and organizational skills with a focus on efficient business operations.
- Managed communication between departments to enhance information flow and collaboration.
- Developed training materials for onboarding new administrative staff members.
- Coordinated scheduling and calendar management for executive leadership.
- Developed and maintained electronic filing systems to enhance document retrieval efficiency and accuracy.
- Managed correspondence and communications, prioritizing responses to improve workflow and client relations.
Receptionist & Payroll Clerk
The Gentry Group LTD
Lawrenceville, GA
02.2016 - 09.2021
- Detail-oriented Payroll Clerk and Administrative Assistant with experience supporting daily office operations, processing accurate payroll, and maintaining confidential employee records. Skilled in payroll systems, timekeeping, invoicing support, calendar coordination, and basic bookkeeping. Adept at ensuring compliance with company policies and regulations, resolving discrepancies, and serving as a reliable point of contact for employees, leadership, and external partners.
- Maintained accurate visitor logs, enhancing security protocols and tracking guest interactions.
- Assisted in training new reception staff, promoting adherence to company policies and standards.
- Managed front desk operations, ensuring efficient guest check-in and check-out processes.
Education
High School Diploma -
Collins Hill High School
Lawrenceville, GA05-2013
Skills
- Office administration
- Customer service
- Computer skills
- Microsoft Word
- Administrative support
- Data entry
Languages
Spanish
Native or Bilingual
Timeline
Administrative Assistant & Onboarding Specialist
ZMC & Associates LLC
10.2021 - 11.2025
Receptionist & Payroll Clerk
The Gentry Group LTD
02.2016 - 09.2021
High School Diploma -
Collins Hill High School