Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Johann rodrigues

Haines City

Summary

Dynamic sales associate with exceptional customer service skills honed at during many jobs. Proven ability to build rapport and loyalty, enhancing customer satisfaction. Adept at cash handling and problem-solving, consistently improving store performance through teamwork and effective communication. Committed to delivering tailored shopping experiences that drive repeat business.

Overview

2
2
years of professional experience

Work History

Sales Associate

Journeys Shoes
11.2024 - 03.2025
  • Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.
  • Developed rapport with repeat customers, remembering names and preferences to provide tailored shopping experiences each visit.
  • Improved overall store appearance through diligent upkeep of shelves, display tables, and fitting areas during shifts.
  • Assisted customers in locating desired items promptly, minimizing wait times for optimal shopping experiences.
  • Serviced multiple customers at once, multi-tasked and enthusiastically handled special projects.

Sales Associate

Brothers Pizza
09.2024 - 10.2024
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to build rapport and loyalty.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Solved customer challenges by offering relevant products and services.

Sales Associate

Auntie Anne's Pretzels
11.2023 - 05.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Sales Associate

Cricket Wireless
12.2022 - 01.2023
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.

Education

No Degree - HVAC PLC

NUC University
Kissimmee, FL
09-2026

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Problem-solving
  • Excellent people skills

Languages

English
Native or Bilingual
Portuguese
Professional Working

Timeline

Sales Associate

Journeys Shoes
11.2024 - 03.2025

Sales Associate

Brothers Pizza
09.2024 - 10.2024

Sales Associate

Auntie Anne's Pretzels
11.2023 - 05.2024

Sales Associate

Cricket Wireless
12.2022 - 01.2023

No Degree - HVAC PLC

NUC University

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