Summary
Work History
Education
Skills
Timeline
Generic

Johanna Cardona

Winder,GA

Summary

I am a hardworking and customer-focused professional with experience as a cashier in fast-paced retail environments. Skilled in providing excellent customer service, team work, handling transactions efficiently, and resolving customer inquiries with patience and professionalism. Bilingual in English and Spanish, allowing for effective communication with a diverse customer base. Dedicated to maintaining a positive attitude and contributing to a team-oriented workplace.

Work History

Sales Associate

Kirklands Home Goods
916 Loganville Hwy Ste 800 Bethlehem, GA 30620 Un
10.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
  • Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.

Education

GED -

Adult Literacy Barrow
163 Martin Luther King Drive

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Problem-solving
  • Excellent people skills
  • Reliable and punctual
  • Goal oriented
  • Cash handling
  • Money handling
  • Flexible schedule
  • Friendly and outgoing
  • Customer engagement
  • Verbal and written communication

Timeline

Sales Associate

Kirklands Home Goods
10.2024 - Current

GED -

Adult Literacy Barrow
Johanna Cardona