Summary
Work History
Education
Skills
Languages
Experience
Timeline
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Johanna Carrillo

Johanna Carrillo

Delivery Driver / Caregiver / Business Owner
Perris,CA

Summary

Dynamic and customer-focused professional with experience as a Rideshare Driver for Lyft and Uber, excelling in schedule management and navigation. Proven track record of enhancing customer satisfaction through timely deliveries and effective communication. Skilled in maintaining punctuality while delivering exceptional service and support in fast-paced environments.

Experienced with ensuring safe and timely transportation of passengers. Utilizes effective route planning and navigation skills to maximize efficiency and customer satisfaction. Track record of maintaining clean and well-maintained vehicle to ensure pleasant ride for clients.

Diligent worker seeking new opportunities with background in rideshare driving. Proven ability to ensure safe and timely transportation for passengers while delivering excellent customer service. Demonstrated effective route planning and adaptability in dynamic environments.

Smooth driver and experienced caregiver for elders and children versed in helping groups, business travelers and VIPs with transportation needs. Always polished, professional and discreet with passengers. Maintains strict standards and upholds reputation for excellence with consistent on-time operations.

Work History

Rideshare Driver

Lyft And Uber
  • Responded to passenger concerns and complaints politely and professionally.
  • Developed strong communication skills while interacting with diverse groups of riders daily.
  • Followed company guidelines and policies when interacting with passengers.
  • Assisted passengers with loading and unloading luggage for enhanced customer care.

Delivery Driver

Roadie
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

EMT-Basic

Amazon
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
  • Evaluated patient histories to assess and prioritize levels of care.
  • Conducted equipment and vehicle checks to maintain continuous and safe operation.

Medical Assistant

Peaceful Hearts Homecare
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.

Education

Emergency Medical Technician - Emergency Medicine

West Coast Emt
Riverside, CA
05.2017

High School Diploma - General Studies

Hemet Adult School
Hemet, CA
06.2012

Medical Assistant - Clinical Medical Assistant

ABC Adult School
Cerritos, CA
05.2007

Skills

  • Schedule management
  • Excellent navigation
  • Customer service
  • Punctuality

Languages

Spanish
Limited Working

Experience

Throughout all of my different professions I have gained a huge amount of knowledge and experience with people of all ages. I’m confident in my ability to be able to handle situations with people from birth all the way to death. If I had to choose a preferred age group it would be children and elderly.

Timeline

Rideshare Driver

Lyft And Uber

Delivery Driver

Roadie

EMT-Basic

Amazon

Medical Assistant

Peaceful Hearts Homecare

Emergency Medical Technician - Emergency Medicine

West Coast Emt

High School Diploma - General Studies

Hemet Adult School

Medical Assistant - Clinical Medical Assistant

ABC Adult School
Johanna CarrilloDelivery Driver / Caregiver / Business Owner