Johanna Hernandez
Fresno,CA
Summary
Motivated student with strong work ethic and working independently. Eager to secure part-time entry-level job position. Consistently recognized for hard work, attention to detail and time management.
Overview
3
3
years of professional experience
Work History
Shift Leader
Yogurtland
03.2022 - Current
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Implemented procedural updates as needed based on company policy changes or industry developments.
- Completed cash and credit card transactions accurately using POS software.
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
Person in Charge
Panda Express
09.2021 - 03.2022
- Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
- Collaborated with team members to maintain a well-stocked inventory and ensure smooth operations during peak hours.
- Reduced waste by monitoring food portion sizes and properly storing leftover ingredients for future use.
- Assisted in training new employees, ensuring they quickly became proficient in their roles and responsibilities.
Education
Associate of Science - Public Health Science
Fresno City College
05.2024
Bachelor of Arts - Public Health
University of California, Merced
Merced, CA05.2026
No Degree - Certified Nursing Assistant
Acclaim Education
03.2024
Skills
- Customer service focus
- Fast Learner
- Attention to Detail
- Basic Life Support
- Customer Service Management
- Computer Skills
Languages
Spanish
Native or Bilingual
Timeline
Shift Leader
Yogurtland
03.2022 - Current
Person in Charge
Panda Express
09.2021 - 03.2022
Associate of Science - Public Health Science
Fresno City College
Bachelor of Arts - Public Health
University of California, Merced
No Degree - Certified Nursing Assistant
Acclaim Education