Summary
Overview
Work History
Education
Skills
Timeline
Generic

Johanna Kruithoff

Grand Haven,MI

Summary

Dynamic professional with a strong work ethic and exceptional customer service skills. Proven ability to engage guests and resolve issues swiftly, ensuring memorable experiences. Professional equestrian with proven expertise in training, handling, and caring for horses. Demonstrates strong leadership and adaptability, ensuring effective teamwork and seamless operations. Adept at developing and implementing individualized training programs, and maintaining high standards of safety and performance. Recognized for reliability and ability to meet evolving needs with calm efficiency.

Overview

1
1
year of professional experience

Work History

Server

327 Pizza & Pub
01.2025 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Wrangler

Dakota Badlands Outfiters
05.2024 - 09.2024
  • Improved horse handling skills by implementing safe and effective techniques for daily care and training.
  • Provided essential first aid treatment for injured horses, addressing health concerns promptly to minimize recovery time.
  • Supervised safety procedures during horse rides and interactions to provide safe and enjoyable ranch stays for guests.
  • Maintained cleanliness and safety of corrals and horse facilities.
  • Collaborated with team members to create enjoyable and memorable experiences for all ranch visitors.
  • Maintained a clean and organized stable environment, ensuring the comfort and well-being of horses and guests.

Education

High School Diploma -

Grand Haven High School
Grand Haven
05-2024

Skills

  • Strong work ethic
  • Exceptional customer service
  • Guest engagement
  • Riding proficiency
  • Horse handling
  • Show preparation
  • Patience and persistence
  • Western-style riding
  • Equine care
  • Problem-solving
  • Honest and dependable

Timeline

Server

327 Pizza & Pub
01.2025 - Current

Wrangler

Dakota Badlands Outfiters
05.2024 - 09.2024

High School Diploma -

Grand Haven High School

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