Overview
Work History
Education
Skills
Timeline
Generic

Johanna Paulino

Pittsburgh,PA

Overview

3
3
years of professional experience

Work History

Patient Care Technician

Allegheny General Hospital
Pittsburgh, Pennsylvania
07.2025 - Current
  • Assisted nursing staff with daily patient care tasks.
  • Documented patient information accurately in electronic health records.
  • Collaborated with team members to ensure quality patient care delivery.

Emergency Room Technician

Cayuga Medical Center
Ithaca, New York
10.2024 - 07.2025
  • Assisted with resuscitation efforts in life-threatening situations such as cardiac arrest or trauma cases.
  • Took patients' vital signs, collected medical specimens and updated information in patient charts.
  • Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
  • Facilitated communication between nurses, physicians and other healthcare providers involved in patient care.

Patient Service Representative

Cayuga Medical Center - Emergency Department
Ithaca, New York
01.2024 - 10.2024
  • Verified insurance information, collected payments, and scheduled appointments.
  • Supported hospital and clinic operations using customer service skills and detailed system knowledge.
  • Organized and maintained records by updating and obtaining both personal and financial information from patients.

Office Assistant

Ithaca College Office of Residential Life
Ithaca, New York
08.2022 - 01.2024
  • Assisted with student inquiries regarding housing policies and procedures.
  • Supported the development of residence hall programming and events.
  • Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.

Emergency Medical Technician

Richmond Ambulance
Queens, New York
05.2023 - 08.2023
  • Provided emotional support and comfort to patients while transporting them to their destination.
  • Evaluated patients' medical status and monitored vital signs during transit.
  • Responded quickly to emergency calls, assessed the situation and provided appropriate treatment for illnesses or injuries.

Education

Bachelor of Arts - Psychology

Ithaca College
Ithaca, NY
05-2024

High School Diploma -

Frank Sinatra School of The Arts
Astoria, NY
06-2020

Skills

  • Customer service
  • Team collaboration
  • Problem solving
  • Effective communication
  • Basic life support
  • CPR certification

Timeline

Patient Care Technician

Allegheny General Hospital
07.2025 - Current

Emergency Room Technician

Cayuga Medical Center
10.2024 - 07.2025

Patient Service Representative

Cayuga Medical Center - Emergency Department
01.2024 - 10.2024

Emergency Medical Technician

Richmond Ambulance
05.2023 - 08.2023

Office Assistant

Ithaca College Office of Residential Life
08.2022 - 01.2024

Bachelor of Arts - Psychology

Ithaca College

High School Diploma -

Frank Sinatra School of The Arts
Johanna Paulino