Johanna Roque
Camden
Summary
Motivated and dependable professional with recent CDL Class A training and hands-on experience in customer service and leadership roles. Skilled in communication, organization, and problem solving from working as an Assistant Store Manager and Front Desk Receptionist at a window tint shop. Proven ability to manage daily operations, assist customers, and maintain a professional work environment. Ready to apply strong work ethic, reliability, and safety awareness to a commercial driving position.
Overview
4
4
years of professional experience
2026
2026
years of post-secondary education
Work History
Front Desk Receptionist
Diamond Tint Services
Camden
09.2025 - 03.2026
- Greeted customers warmly upon arrival at the front desk.
- Managed phone calls and directed inquiries to appropriate staff.
- Scheduled appointments for window tinting services efficiently.
- Processed payments and handled cash transactions accurately.
- Greeted customers warmly and made them feel welcome.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
Assistant Store Manager
Family Dollar
Pennsauken
07.2022 - 01.2024
- Assisted in daily store operations and ensured smooth customer service.
- Managed inventory levels and organized stockroom for efficient access.
- Trained new employees on store policies and customer interaction techniques.
- Monitored cash handling procedures and maintained accurate financial records.
- Supported sales initiatives through effective merchandising and product placement.
- Communicated with drivers to schedule and manage delivery times effectively.
- Supervised unloading operations to ensure timely and safe arrival of goods.
Education
CDL A - CDL License
CDL Start
Cinnaminson, NJ 01.2026 - 03.2026
Penn Foster
Scranton, PASkills
- Customer service
- Appointment scheduling
- Inventory management
- Team building
- Equipment maintenance
- Vehicle inspection
- Time management
- Class A commercial Driver's license
- Lift up to 50 pounds
- Safe driving practices
- Air brake certification
- Clean driving record
Languages
Spanish
Limited
Timeline
CDL A - CDL License
CDL Start
01.2026 - 03.2026
Front Desk Receptionist
Diamond Tint Services
09.2025 - 03.2026
Assistant Store Manager
Family Dollar
07.2022 - 01.2024
Penn Foster