John Allgaier
Clinton
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
40
40
years of professional experience
Work History
Sales Representative
WESCO Distribution
New Haven, CT
11.1999 - Current
- Oversaw management of utility and municipal customer accounts generating over ten million dollars in annual sales.
- Cultivated strong customer service relationships to drive sales growth and enhance profitability.
- Directed team efforts as lead and location expert to facilitate implementation of new digital data platform.
- Managed order processing operations, ensuring system accuracy for manufacturer and customer purchase orders.
- Resolved discrepancies in customer accounts to ensure accurate financial records.
- Executed processing of manufacturing and vendor purchase orders to ensure timely supply chain operations.
Owner Operator
Immaculate John's Cleaning Service
Clinton, CT
01.1997 - 10.1999
- Developed new business leads
- Scheduled sales appointments with new and existing clients
- Negotiated contracts
- Implemented marketing strategies
- Provided outstanding level of customer service
- Trained all new employees to meet customer expectation requirements
Store Manager
Brown Shoe Group / Factory Brand Shoes
Westbrook, CT
11.1995 - 12.1996
- Maintained quality customer service levels
- Supervised assistant managers and staff of line employees
- Marketed all products and created in store and regional sales promotions
- Managed million dollar inventory levels
- Implemented regional sales and marketing training program
Sales Agent
Bankers Life & Casualty Insurance Company
North Haven, CT
06.1994 - 11.1995
- Provided quality insurance and financial services
- Handled telephone marketing responsibilities
- Scheduled weekly sales appointments
- Marketed company’s literature and developed advertising strategies to increase sales
- Coordinated sales training events and benefit seminars
- Assisted in marketing new client-benefit analysis computer software
Store Manager
McDonald’s Corporation
Madison, CT
02.1986 - 06.1994
- Supervised shifts with up to 20 staff members
- Consistently exceeded sales goals in a location grossing two million dollars in annual sales
- Marketed all corporate promotions and point of purchase materials
- Responsible for scheduling staff, interviewing and recruiting new hires
- Directed training initiatives for crew chief and management classes to enhance
- Oversaw preparation and analysis of in-store financial statements, including P&L and labor budgets.
- Managed product ordering and vendor communication to ensure timely supply chain operations.
Education
Marketing Degree - undefined
Middlesex Community College
01.2004
Personal Insurance Course - undefined
LUTC
01.1995
Health & Life licensing course - undefined
A.D. Banker
01.1994
Corporate Management Training Program - undefined
McDonald’s
01.1993
Honors Graduate - undefined
Morgan School
01.1988
Skills
- Assisted in building relationships with clients to enhance sales opportunities Supported product and service knowledge to address customer inquiries Aided in closing sales through effective techniques and strategies Collaborated on developing sales strategies to meet customer needs Helped identify and solve complexproblems to improve customer satisfaction Facilitated customer retention efforts through consistent follow-up Contributed to upselling and cross-selling initiatives to maximize revenue Participated in process improvement activities to streamline operations Conducted customer needs assessments to tailor solutions Supported customer success management to ensure satisfaction Assisted in account management to maintain strong client relationships Aided in records management for accurate tracking of sales activities Helped develop networks to expand business opportunities Followed up with contacts to nurture relationships Engaged in inside and outside sales activities to drive revenue Maintained attention to detail in all sales processes Proficient in Microsoft Excel
AWARDS AND CERTIFICATIONS
Sales Development Achievement Award, WESCO Distribution 2012, Branch of the Year Sales Award, WESCO Distribution 2008, New Sales Representative of the Year Award, WESCO Distribution 1999, Sales Leadership Achievement, Bankers Life & Casualty Company 1994, Obtained Life & Health Insurance Licenses 1994, Outstanding Marketing Manager Award, McDonald’s Corporation 1992
Timeline
Sales Representative
WESCO Distribution
11.1999 - Current
Owner Operator
Immaculate John's Cleaning Service
01.1997 - 10.1999
Store Manager
Brown Shoe Group / Factory Brand Shoes
11.1995 - 12.1996
Sales Agent
Bankers Life & Casualty Insurance Company
06.1994 - 11.1995
Store Manager
McDonald’s Corporation
02.1986 - 06.1994
Marketing Degree - undefined
Middlesex Community College
Personal Insurance Course - undefined
LUTC
Health & Life licensing course - undefined
A.D. Banker
Corporate Management Training Program - undefined
McDonald’s
Honors Graduate - undefined
Morgan School