John Baggett
Alexandria,LA
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
10
10
years of professional experience
Work History
Manager
Ceramic Pro
Alexandria, LA
03.2020 - Current
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Coached, mentored and trained team members in order to improve their job performance.
- Provided leadership during times of organizational change or crisis situations.
- Sell coatings,tint and ppf to customers and the dealerships around alexandria
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Oversaw daily operations, maintaining efficiency and quality standards.
Water Restoration Technician
servpro of Lake Charles
Lake Charles, LA
08.2017 - 11.2019
- Installed drying equipment to restore humidity levels within the home.
- Sanitized surfaces with antimicrobial solutions to prevent further contamination.
- Monitored progress of restoration process by taking moisture readings at regular intervals.
- Ensured safety protocols were followed while working on hazardous sites containing black water or sewage contamination.
- Extracted standing water from the premises using wet-vacs and pumps.
- Assisted in preparing estimates for insurance companies based on scope of work needed.
- Inspected and assessed water damage in residential homes.
- Performed demolition of affected materials, such as drywall, flooring, and insulation.
- Operated high-powered cleaning machines to remove dirt and grime from carpets and upholstery.
- Communicated effectively with clients regarding project timelines and expectations.
- Conducted post-restoration inspections to ensure that all areas are completely dried out before leaving the job site.
Electrical Apprentice
Anytime Electric
Lake Charles, LA
02.2014 - 07.2017
- Installed and maintained electrical wiring, equipment, and fixtures in accordance with local codes and regulations.
- Assembled junction boxes according to code requirements.
- Ran cable trays for power distribution from main panels to branch circuits.
- Replaced defective circuit breakers, fuses, switches, outlets, lighting fixtures and other components as needed.
- Identified problems with circuits or equipment using testing devices such as multimeters or oscilloscopes.
- Pulled wires through conduit runs using fish tapes or pull strings when necessary.
- Maintained accurate documentation of all work performed.
- Installed conduit systems including EMT, rigid conduit, flexible conduit.
- Read and interpreted blueprints, schematics, diagrams, and technical documents for installation of new systems.
- Installed ground fault circuit interrupter outlets per code requirements.
Education
Process Technology
Sowela Technical Community College
Lake Charles, LASkills
- Operations Management
- Customer Service
- Training and Development
- Problem-solving abilities
Timeline
Manager
Ceramic Pro
03.2020 - Current
Water Restoration Technician
servpro of Lake Charles
08.2017 - 11.2019
Electrical Apprentice
Anytime Electric
02.2014 - 07.2017
Process Technology
Sowela Technical Community College
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