John Childers
Norton Shores,MI
Summary
Resourceful vice president with several years of results-oriented experience in business intelligence and operations management. Culturally-sensitive and ethical professional with demonstrated success in developing and implementing optimized solutions. Versatile leader recognized for driving results in collaborative, inclusive manner.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Vice President of Operations
Intra City Dispatch
Muskegon, MI
05.2014 - Current
- Coordinated with vendors to obtain goods and services at competitive prices.
- Ensured compliance with applicable laws and regulations related to operations.
- Monitored performance metrics to ensure that established objectives were met or exceeded.
- Collaborated with other departments in order to achieve organizational goals.
- Resolved escalated customer complaints regarding product and service quality or delivery delays.
- Provided direction to staff on all aspects of operational processes.
- Maintained relationships with external organizations such as government agencies, regulatory bodies.
- Lead initiatives aimed at improving customer service levels through process optimization.
- Negotiated contracts with vendors, suppliers, and service providers.
- Managed daily operations, including budgeting, forecasting, resource planning, and scheduling.
Education
BBA - Supply Chain And Operational Management
Ferris State University
Big Rapids, MI04-2014
Skills
- Cost analysis and savings
- Purchasing and planning
- Capital Spending
- Strategic planning and execution
- Operations Oversight
- Leadership training
- Business Development
- Operations Management
- Logistics Management
- Facilities Management
- Organizational Development
Certification
- Class A CDL lisence
- Safety and Management training
Timeline
Vice President of Operations
Intra City Dispatch
05.2014 - Current
BBA - Supply Chain And Operational Management
Ferris State University
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