John Coleman

1. Create and sell customer projects. I work directly with homeowners on small projects and with all of the local contractor's on commercial and residential projects.

2. Cultivate strong business relationships with customer's to drive business developments.

3. Department supervisor of 3 different departments over the 11 years I have been employed here at the Depot.

4. Record breaking sales of extended warranties, services such as window installs, carpet measures , Blinds installs, roofing , fencing and siding.

• Built relationships with customers to encourage repeat business.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Engaged with customers to build rapport and loyalty.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

• Improved customer satisfaction by providing efficient and accurate installations.
• Reduced installation errors, implementing thorough quality control measures.
• Mentored junior installers, fostering a positive learning environment for skill development.
• Established strong relationships with clients through excellent communication skills and professionalism throughout the entire installation process.