John Copelan
Summary
Having 20+ years of experience in retail management, I am ready to transition into a position where I can utilize my current skills, while also growing my knowledge through new challenges.
Overview
14
14
years of professional experience
Work History
Assistant Manager
Banana Republic Factory Store
Woodstock, GA
04.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Assistant Store Manager
Marshalls
Duluth, GA
01.2021 - 11.2022
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities. As well as managing transactions and handling money.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Store Manager
Stein Mart
Marietta, GA / Huntsville, AL
03.2010 - 11.2020
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training, and mentoring new staff members.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
Education
BBA - International Business
American Inter
Atlanta, CAAssociate of Science - Psychology
Darton State College
Albany, GATimeline
Assistant Manager
Banana Republic Factory Store
04.2023 - Current
Assistant Store Manager
Marshalls
01.2021 - 11.2022
Store Manager
Stein Mart
03.2010 - 11.2020
BBA - International Business
American Inter
Associate of Science - Psychology
Darton State College