Overview
Work History
Timeline
John Cradle

John Cradle

Durham,NC

Overview

26
26
years of professional experience

Work History

Adult Service Case Manager for SA-IH & APS

Chatham County Department of Social Services
01.2016 - 09.2020
  • Assessing client needs and developing strategy to help client
  • Providing support and resources for clients; good working relationship with support networks, government resources, and community resources
  • Remove Client from situation that Endangers their Emotional and Physical Health
  • Arranging Transportation
  • Evaluating and studying programs, services, and resources for quality and client needs
  • Creating Service Plans to benefit clients that leads to self-sufficiency
  • Listening and providing help and advice for adults
  • Caring for the well-being of clients and helping a wide range of clients, including people with serious illnesses, addictions, disabilities or who have been neglected
  • APS Assessments to protect the health, safety and well being of aging and disabled
  • Evaluate for IH (In Home) Aide Service
  • Monthly Contact, Quarterly Review and Yearly Reassessment for SA-IH Clients
  • Record Keeping and Maintaining Documented Communication Monthly - Data Entry into State System for Gov’t Expenditure of allocation.

Work First Case Manager- Child Care

Chatham County Department of Social Services
07.2014 - 12.2015
  • Initial assessment and periodic reassessment of families’ needs and participants’ job readiness
  • Examination of constructive ways to resolve work-related and family-related issues
  • Mutually developed strategies (by the participant and worker) for self-sufficiency
  • Identification of responsibilities of both the participant and agency in facilitating the completion of plans
  • Planning and monitoring a participant’s job search activity
  • Arranging and/or providing transportation
  • Arranging child/adult care.

Staff Development Specialist- NCFAST Program

Department of Health and Human Services
Raleigh
10.2013 - 06.2014
  • Manage Account by trouble shooting and assisting caseworkers in navigating through the NCFAST System
  • Resolve Functionality issues within NCFAST
  • Elevate problems to centralized tier for resolution.

Master of Divinity Student

Campbell University School of Divinity
Buies Creek
08.2011 - 05.2013
  • The purpose of the Campbell University Divinity School is to provide Christ-centered, Bible-based, and ministry-focused theological education
  • Campbell University Divinity School is committed to a holistic approach to graduate theological education in which students are intellectually, spiritually, and vocationally prepared for ministry.

Child Support Enforcement officer

Durham County Government
Durham
12.2009 - 08.2011
  • Served as Case Manager for Durham County, responsibilities included the oversight and management of over 900 Child Support Cases
  • Run daily delinquent reports
  • Managed action plan to recover past due child support
  • Prepare notice of delinquency
  • Negotiate alternatives to court
  • Managed conflict resolution between parents
  • Prepare motion to appear in court
  • Prep case for District Attorney of Durham County
  • Write court orders for judge to sign
  • Served as President of Employee Relations Committee.

Income Maintenance Case Worker Medicaid

Durham County Government
Durham
08.2007 - 12.2009
  • Served Durham County DSS managing 1200 Medicaid and NC Health Choice recipients/cases
  • Recertified clients for continuous service
  • Prepared budget report for eligibility
  • Adjusted benefits based upon changes in income
  • Verification of application information utilizing various state and government systems
  • Forwarded notices of cancellation and approval of benefits
  • Record and file maintenance of case load
  • Purging of files, records and destruction of confidential records.

Surgical Sterilization Clerk

UNC Hospital
Chapel Hill
10.2004 - 08.2007
  • Provided support for surgical departments of UNC Hospital by providing necessary equipment and surgical instrumentation
  • Clean and sterilize surgical instruments
  • Test and calibrate sanitizing apparatus
  • Adhere and maintain records and documentation according to JACO guidelines
  • Restock and replenish surgical kits and equipment.

Production Planner- Materials Coordinator

MTS Systems
Cary
02.2000 - 06.2002
  • Responsible for managing, storing, issuing required materials and components needed to meet production requirements
  • Daily cycle counts of critical parts, such as motors, housings, and frames
  • Data entry of information into MRP via AS400 for calculation of shortages, and build/shipment dates
  • Occupational Health and Safety Trainer for employees on workplace safety, Good Manufacturing Procedures (GMPs), evacuation routes, and forklift safety
  • Forecasting and entry into MRP to ensure timelines of building materials
  • Daily interaction with numerous vendors to ensure JIT and promote Lean manufacturing principles.

Production Planner

GKN Automotive
Timberlake
09.1994 - 10.1999
  • Managed and serviced numerous multi-million-dollar accounts
  • Served as business analyst for production needs and forecasting of production schedule
  • Tracked and scheduled materials and goods for shipping and receiving
  • Daily communication with customers via email, phone, and Electronic Data Interchange (EDI)
  • Business Analyst for production needs and improvements
  • Forecasting of production schedule in relation to customer’s demands and production capability
  • Provided Production Schedule to production floor and management
  • Tracked and scheduled arrangement of materials for internal and external customers
  • Supervised material handlers and in pulling orders and loading of trucks
  • Created Bills of Lading and other shipping documentation needed for transportation of finished product
  • Managed storage of finished products in properly coded locations
  • Member of Safety Team providing weekly safety inspections.

Timeline

Adult Service Case Manager for SA-IH & APS - Chatham County Department of Social Services
01.2016 - 09.2020
Work First Case Manager- Child Care - Chatham County Department of Social Services
07.2014 - 12.2015
Staff Development Specialist- NCFAST Program - Department of Health and Human Services
10.2013 - 06.2014
Master of Divinity Student - Campbell University School of Divinity
08.2011 - 05.2013
Child Support Enforcement officer - Durham County Government
12.2009 - 08.2011
Income Maintenance Case Worker Medicaid - Durham County Government
08.2007 - 12.2009
Surgical Sterilization Clerk - UNC Hospital
10.2004 - 08.2007
Production Planner- Materials Coordinator - MTS Systems
02.2000 - 06.2002
Production Planner - GKN Automotive
09.1994 - 10.1999

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John Cradle