John Dakan
General Manager
Roseville,CA
Summary
Versatile business leader bringing 20 plus years of management and sales and marketing experience. Dedicated hard working Navy Veteran with talents for problem solving, training, team building and motivating, as well as excellent customer relation skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
25
25
years of professional experience
Work History
General Manager
Your Reef Aquarium Inc
Roseville, CA
07.2004 - Current
- Oversaw all end-to-end business processes to increase proficiency and profitability while also managing all day-to-day business operations, including local retail location and eCommerce site.
- Consistently increased revenue by 10 to 20% per year.
- Implemented business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll.
- Hire manage and train employees on practices and protocols to ensure productive, profitable safe wok environment.
- Analyze industry trends and track competitor activities to inform decision making.
- Negotiate UPS, FedEx and air lines cargo shipping rates, prepare shipping documents and invoices, inspect and inventory large incoming and outgoing orders.
Sales Manager
Tri-Valley Insurance Agency
05.1998 - 07.2004
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Increased overall revenue by over 20% in first 6 months as Sales Manager
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained computer and physical filing systems.
Education
No Degree - Firefighting
US Navy A School For Damage Control
Great Lakes, ILNo Degree - Business Administration
American River College
Sacramento, CASkills
- Operations and Schedule Management
- Customer Relationship Building
- Staff Motivation Training and Development
- Purchasing and Planning
- Cost Control and Budgeting
- Risk Management
- Sales and Marketing
- Verbal and Written Communication
- Business Development
- Complex Problem-Solving
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
General Manager
Your Reef Aquarium Inc
07.2004 - Current
Sales Manager
Tri-Valley Insurance Agency
05.1998 - 07.2004
No Degree - Firefighting
US Navy A School For Damage Control
No Degree - Business Administration
American River College
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