Summary
Overview
Work History
Education
Skills
Timeline
Generic

John Dalton

St Louis,MO

Summary

Travel & Hospitality professional with sales/operation experience throughout the world (truly).

Overview

29
29
years of professional experience

Work History

Director of Sales and Marketing

Hamilton Hospitality
St. Louis, United States
05.2017 - Current
  • Developed positive, performance-based internal sales and marketing culture to include mentoring staff.
  • Analyzed sales and marketing data for improved strategies.
  • Led crisis management team and provided quick turnaround solutions.
  • Instructed sales staff on cross-selling and up-selling techniques
  • Organized events and product presentations related to national conferences and conventions.

Sales Associate

SYSCO Food Services
St. Louis, MO
05.2014 - 05.2017
  • Solved customer challenges by offering relevant products and services.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.

Vice President of Operations

Clipper Cruise Line
St. Louis, MO
02.1985 - 05.2006
  • Strategically coordinated operations according to objectives and capabilities, effectively allocating resources to meet demands
  • Resolved issues and recommended actions based on production and compliance reports.
  • Led operational team in creation, roll out and management of new product lines.
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols.
  • Established clear management goals and devised systems to track results for effective decision making.

Education

Associate of Arts - Culinary Arts

The Culinary Institute of America
New York
02.1986

Skills

  • Team Recruiting and Onboarding
  • Sales Statistics Analysis
  • Salesforce Software
  • Interdepartmental Collaboration
  • Problem Solving
  • Networking Events
  • Decision Making
  • Operating Procedures and Policies
  • Customer Service
  • Detail-Oriented

Timeline

Director of Sales and Marketing

Hamilton Hospitality
05.2017 - Current

Sales Associate

SYSCO Food Services
05.2014 - 05.2017

Vice President of Operations

Clipper Cruise Line
02.1985 - 05.2006

Associate of Arts - Culinary Arts

The Culinary Institute of America

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John Dalton