John Faalogo
CHULA VISTA,CA
Summary
Skilled administrative professional with focus on bookkeeping and office management. Proven track record of maintaining precise financial records and providing comprehensive administrative support. Known for collaborative team spirit and adaptability to evolving work environments. Proficient in financial software and document management.
Overview
14
14
years of professional experience
Work History
Bookkeeping Administrative Assistant
Ralphs Grocery Store
Chula Vista, CA
03.2024 - Current
- Managed accounts payable and receivable tasks, maintaining accurate records and reducing errors.
- Implemented efficient filing systems for easy access to important financial documents, improving overall organization within the department.
- Improved financial accuracy by maintaining organized and up-to-date financial records.
- Streamlined bookkeeping processes for increased efficiency and time management.
- Assisted with payroll processing, ensuring accurate calculation of employee wages and tax deductions based on current regulations.
- Maintained compliance with all regulatory requirements, ensuring timely submission of necessary reports and documentation.
- Provided timely financial data to assist managers in making informed decisions about business strategy and operations.
Foreman
Prime Industrial Access
Salt Lake City, UT
04.2020 - 01.2024
- Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
- Maintained a safe working environment through adherence to safety protocols and regular site inspections.
- Ensured timely completion of projects with effective time management and prioritization of tasks.
- Checked equipment to determine if maintenance was required.
- Inspected completed work to verify quality standards and compliance with criteria.
- Addressed issues proactively, resolving problems quickly to minimize delays in project timelines.
- Enhanced team productivity by providing clear direction, setting expectations, and offering constructive feedback.
Tour Guide
Polynesian Cultural Center, PCC
Laie, Hawaii
06.2018 - 04.2020
- Built personal relationships with guests to promote positive experiences.
- Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.
- Worked collaboratively with team members to develop innovative strategies for improving overall tour quality and visitor satisfaction.
- Ensured timely departures and arrivals by strictly adhering to schedules while remaining flexible enough to accommodate unforeseen circumstances or special requests from guests.
- Increased customer satisfaction through attentive listening and personalized tour adjustments based on group interests.
- Received numerous positive reviews from clients, reflecting strong communication skills and in-depth knowledge of tour subjects.
- Improved group safety by vigilantly monitoring tour participants and implementing strict adherence to safety guidelines.
Teller
Western Union
Apia, Samoa
03.2014 - 05.2018
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
Sales Representative
Vailima Breweries
Apia, Samoa
10.2010 - 03.2014
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Education
High School Diploma -
Church College of Pesega
Pesega11-2013
Skills
- Payroll processing
- Accounts receivable management
- Expense tracking
- Credit control
- Tax preparation
- Bank reconciliation
- Invoice processing
- Verbal and written communication
- Customer service
- Purchase order management
- Data entry
- Cash flow management
Timeline
Bookkeeping Administrative Assistant
Ralphs Grocery Store
03.2024 - Current
Foreman
Prime Industrial Access
04.2020 - 01.2024
Tour Guide
Polynesian Cultural Center, PCC
06.2018 - 04.2020
Teller
Western Union
03.2014 - 05.2018
Sales Representative
Vailima Breweries
10.2010 - 03.2014
High School Diploma -
Church College of Pesega