John Fabrizi
Rochester,NY
Summary
To obtain a secure position with a community-based organization that provides housing to a diverse population of clients. To utilize my experience and skills to my fullest potential as a housing specialist. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
30
30
years of professional experience
Work History
Property Manager
Pathstone Corporation
Rochester, NY
02.2024 - 07.2024
- Managed property maintenance schedules to ensure operational efficiency and tenant satisfaction.
- Developed and implemented leasing strategies to optimize occupancy rates and revenue generation.
- Oversaw tenant relations, addressing concerns promptly to foster positive community engagement.
- Conducted regular property inspections to identify and resolve maintenance issues proactively.
- Coordinated with vendors and contractors to ensure timely service delivery and compliance with standards.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
Store manager
Unclaimed Freight
Rochester, NY
01.1995 - 06.2024
- Support family-owned business in all aspects of managing a busy, high volume, furniture store.
- Focused on increasing revenue for month-to-month sales.
- Actively recruits, hire, and train sales associates and delivery team.
- Educate staff on in-store and on-line merchandise.
- Manages employee scheduling and reinforces company operation policy.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Trained new employees on proper protocols and customer service standards.
- Interacted well with customers to build connections and nurture relationships.
- Trained and guided team members to maintain high productivity and performance metrics.
Occupancy Specialist
Newark Housing Authority
Newark, NY
10.2022 - 02.2024
- Maintain 160 units of Project based vouchers encompassing three projects.
- Two family sites with fifty single family homes each and one hi rise with 60 units for elderly and disabled individuals.
- Work with the maintenance supervisor to address issues with the properties.
- Inspect the buildings, grounds and equipment, to plan and develop renovations and long term preventive maintenance programs.
- Maintain three hundred Section 8 vouchers which include determining applicant eligibility, calculate tenant rents for admissions, interim and annual re-examinations.
- Responsible for maintaining client computer based files.
- Review landlord/tenant dwelling leases and supporting documentation for program compliance.
- Executing Housing Assistance payment contracts between the housing authority and landlord/owner.
- Prepare and execute rent and HAP adjustments, repayments, compliance and termination.
- Review and process landlord initiated rent increases.
housing Specialist
Rochester housing Authority
Rochester, NY
02.2008 - 10.2022
- Manage approximately 500 units throughout the city of Rochester according to the RHA and HUD guidelines.
- Reviews complaints from tenants and prepares reports and correspondence pertaining to management activities.
STORE MANAGER
RENTWAY
Rochester, NY
01.2004 - 01.2008
- Create and execute business plan to increase sales and profits.
- Identify and establish goals for store performance and employee training and development.
- Monitor and ensure customer satisfaction.
- Provide leadership and employee guidance.
- Inventory and security management of all store assets.
Education
Associates - Business Administration
Suny Monroe Community College
06-1999
High School Diploma - undefined
LC Obourne High School
06-1991
Skills
- Manage approximately 500 public housing units throughout the city of Rochester according to the Rochester Housing Authority (RHA) and Department of Housing and Urban Development (HUD) guidelines
- Interview tenants for annual recertification
- Computes income and expenses to determine eligibility and sustainability
- Verifies accurate participant financial information
- Effectively inspect rental units for maintenance needs and safety hazards
- Resolve issues between tenants
- Strong focus on customer service
- Highly organized and skilled problem solver
- Ability to handle daily caseload and effectively maintain files which includes lifting and transporting files
- Able to effectively operate a computer/laptop
- Able to review and comprehend complex procedures, housing regulations and guidelines
Timeline
Property Manager
Pathstone Corporation
02.2024 - 07.2024
Occupancy Specialist
Newark Housing Authority
10.2022 - 02.2024
housing Specialist
Rochester housing Authority
02.2008 - 10.2022
STORE MANAGER
RENTWAY
01.2004 - 01.2008
Store manager
Unclaimed Freight
01.1995 - 06.2024
High School Diploma - undefined
LC Obourne High School
Associates - Business Administration
Suny Monroe Community College
Training
- Public Housing Management
- Rent Calculation
- PHAS/Occupancy Clinic Specialist