Summary
Overview
Work History
Education
Skills
Software
Timeline
SalesAssociate

John F. Keating

Romulus

Summary

Goal-oriented individual experienced in greeting a high volume of customers and providing personalized merchandise recommendations based on their individual requirements. Proficient in creating visually appealing displays to drive sales, completing cash register transactions, and maintaining accurate records of all transactions. Detail-oriented professional with exceptional communication and project management skills, able to effectively handle multiple tasks in fast-paced environments. Known for taking a proactive approach to identifying and addressing issues, with a strong focus on optimizing processes and supporting team objectives.

Overview

16
16
years of professional experience

Work History

Sales Associate

Total Wine
09.2021 - 04.2022
  • Assisted customers in selecting wine, spirits and related products
  • Additionally I was responsible for maintaining a high quality of department presentation and product availability

Field Representative

U.S. Census Bureau
05.2019 - 09.2019
  • Conducted in-person interviews of selected households with respect to household income and quality of life

Commissioned Sales Associate

JCPenney
11.2017 - 03.2019
  • Provided guidance to customers in selecting and properly customizing window dressings
  • Also assisted with appliances and mattresses as needed
  • The focus was to provide a high level of customer service
  • In addition I was responsible for department merchandising, presentation and neatness

Department Manager

Lowes
11.2005 - 09.2016
  • Supervised the operations of two departments: Paint and Home Decor
  • My focus was to provide high quality customer service both personally and by team members
  • Additional responsibilities were: achieving department revenues objectives, maintaining merchandising standards, provide new employee orientation and training, and provide problem resolutions

Education

Bachelor of Arts - Modern European History

Harvard College
Cambridge, MA

MBA - Policy Planning and Control

University of Michigan
Ann Arbor, MI

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Reliable and punctual
  • Professional demeanor
  • Policy and procedure adherence
  • Merchandise display
  • Sales goals attainment
  • Merchandising
  • Financial records analysis
  • Adapt to diverse groups
  • POS system operation

Software

Microsoft Office

Timeline

Sales Associate

Total Wine
09.2021 - 04.2022

Field Representative

U.S. Census Bureau
05.2019 - 09.2019

Commissioned Sales Associate

JCPenney
11.2017 - 03.2019

Department Manager

Lowes
11.2005 - 09.2016

Bachelor of Arts - Modern European History

Harvard College

MBA - Policy Planning and Control

University of Michigan
John F. Keating