Proactive Product Specialist with advanced problem-solving skills and technical aptitudes. Effective at working independently and as a contributing member of a team.
Overview
2
2
years of professional experience
Work History
Product Specialist
Apple, Inc.
08.2021 - Current
Researched product's technical specifications and accurately communicated information.
Continually expanded knowledge of Apple's product line.
Collaborated with cross-functional teams to streamline product development processes.
Boosted customer retention by providing exceptional product support and addressing user concerns.
Successfully drove adoption rates of new products among existing clients by showcasing added value and benefits over previous offerings.