Summary
Overview
Work History
Education
Skills
Timeline
Generic

John Gomez

San Antonio,TX

Summary

Expert in increasing productivity and customer satisfaction while driving revenue and sales. Successful at closing sales quickly and managing an efficient and profitable sales team. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Passionate and driven professional dedicated to advancing within the Automotive industry, committed to setting and surpassing ambitious objectives while consistently achieving record-breaking results.

Overview

5
5
years of professional experience

Work History

Internet Director

Audi Dominion
08.2019 - 02.2024
  • Directed sales support staff in administrative tasks to help sales reps close deals.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into thebest remedy.
  • Boosted marketing, reviewed pricing strategies, and expanded distribution channels to increase sales revenue.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Leveraged eLeads, CDK, DealerTrack, CUDL, AutoTrader, TrueCar, vAuto, KBB, and other resources to drive new and used car sales.
  • Implemented employee training programs focused on product knowledge, negotiation tactics, and closing techniques to enhance overall sales team effectiveness.
  • Boosted team performance by conducting regular coaching sessions, performance reviews, and goal-setting exercises.
  • Confirmed scheduled appointments to reduce chances of potential buyer no-shows.
  • Review phone calls daily to ensure sales staff is handling each phone call correctly and coaching sales staff on word tracks and objection handling.
  • Scheduling of Internet team and technologist as well. Approving vacation time and sick hours as well as making sure there is coverage when it comes to scheduling.
  • Monitored the progress of new hires throughout the onboarding process, providing feedback and guidance as necessary.

Automotive Technician

Audi Dominion
08.2019 - 09.2020
  • Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Completed customer orders and warranty services according to manufacturer specifications.
  • Contributed to business growth through exceptional customer service, leading to increased repeat clientele and positive word-of-mouth referrals.

Education

Associate Degree in Nursing - Medical Assisting

Palo Alto College
San Antonio, TX
05.2017

Skills

  • Sales processes
  • Closing Techniques
  • Market Trend Analysis
  • Staff Training and Development
  • Price Quoting
  • Profitability Assessments
  • Brand Development
  • Performance Evaluations
  • Lead generation strategies
  • Digital Sales
  • CRM software mastery
  • Rapport and relationship building

Timeline

Internet Director

Audi Dominion
08.2019 - 02.2024

Automotive Technician

Audi Dominion
08.2019 - 09.2020

Associate Degree in Nursing - Medical Assisting

Palo Alto College
John Gomez