John Gonnella
Philadelphia,Pennsylvania
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Automotive Sales Professional
Springfield Mitsubishi
04.2013 - Current
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
- Negotiated purchase prices and explained sales, warranty and optional products.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Answered telephone and email inquiries from potential customers.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Responded to customer enquiries via telephone and email.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price and options while fielding inquiries from various marketing websites.
- Completed registration paperwork and sales documentation.
- Prepared purchased vehicles and completed final delivery checks.
- Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
- Established and devised strategy to meet personal goals consistent with dealership standards of productivity.
- Outlined sales, warranty and service procedures.
- Drove team revenue totals by bringing in top sales numbers.
Finance Manager
Volks
Education
High School Diploma -
Central High School Philadelphia
Philadelphia, PA06.1981
Skills
- Deal Structuring
- Customer Financing
- Customer Relationship Development
- Lending Practices
- Departmental Oversight
- Insurance Products
- Corrective Actions
- Verbal and Written Communication
- Lender Relationships
Timeline
Automotive Sales Professional
Springfield Mitsubishi
04.2013 - Current
Finance Manager
Volks
High School Diploma -
Central High School Philadelphia