John Gonzalez
Greenacres
Summary
Dynamic sales professional with a proven track record at Greenway Kia, excelling in customer service and team leadership. Skilled in developing strategic sales plans and fostering client relationships, resulting in increased loyalty and repeat business. Adept at utilizing CRM systems to enhance performance metrics while maintaining an outgoing personality and goal-oriented approach.
Overview
6
6
years of professional experience
Work History
Sales Associate
Florida Fine Cars
09.2025 - Current
- Assisted customers in selecting vehicles, providing product knowledge and recommendations.
- Processed sales transactions efficiently using point-of-sale systems.
- Collaborated with team members to achieve sales targets and improve service delivery.
- Responded to customer inquiries, resolving issues promptly to ensure satisfaction.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
Sales Associate
Palm Beach Mitsubishi (Taberna Group)
04.2025 - 09.2025
- Engaged in follow-up communications with customers to encourage repeat business.
Sales Manager
Greenway Kia
06.2019 - 03.2025
- Led sales team in achieving monthly targets through effective coaching and performance management.
- Developed and implemented strategic sales plans to enhance customer engagement and retention.
- Fostered strong relationships with key clients, resulting in increased loyalty and repeat business.
- Collaborated with marketing to create promotional campaigns that drove showroom traffic and sales conversions.
- Trained new sales staff on best practices, product knowledge, and customer service techniques.
- Monitored inventory levels to ensure optimal stock availability aligned with sales forecasts.
- Utilized CRM systems to track sales activities, manage leads, and report on performance metrics.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
Education
High School Diploma -
La Guardia H School
Queens, NYSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Exceptional customer service
- Outgoing personality
- Great Closing skills
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Associate
Florida Fine Cars
09.2025 - Current
Sales Associate
Palm Beach Mitsubishi (Taberna Group)
04.2025 - 09.2025
Sales Manager
Greenway Kia
06.2019 - 03.2025
High School Diploma -
La Guardia H School