John Heider
Appleton,WI
Summary
Customer-focused Flight Attendant with prior regional Flight Attendant experience, strong safety compliance background, and proven ability to remain calm in high-pressure situations. Skilled in passenger service, emergency procedures, and teamwork, with a commitment to delivering a safe and welcoming onboard experience
Overview
9
9
years of professional experience
Work History
Flight Attendant
Air Wisconsin
Appleton, Wisconsin
08.2020 - 02.2021
- Ensured passenger safety by conducting pre-flight safety demonstrations and compliance checks.
- Executed emergency procedures by responding swiftly during unexpected situations or turbulence.
- Maintained knowledge of airline policies and procedures, providing accurate information to passengers.
- Performed pre-flight checks on the aircraft's interior components such as exit doors and lavatories.
Logistics Coordinator
Jones Logistics
Neenah, Wisconsin
09.2023 - Current
- Implemented tracking systems for real-time shipment visibility.
- Resolved any issues or discrepancies related to product delivery or receipt in a timely manner.
- Responded quickly to customer inquiries about order status or changes in schedules.
Warehouse Worker
Amazon
Greenville, Wisconsin
05.2022 - 09.2023
- Maintained cleanliness and safety standards throughout the warehouse facility.
- Performed quality checks on incoming and outgoing products for defects.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
Store Manager
Sunglass Hut
Milwaukee, Wisconsin
11.2020 - 11.2022
- Supervised daily store operations, ensuring compliance with company policies.
- Trained and developed staff to enhance customer service skills and operational efficiency.
- Recruited, trained and supervised new employees.
Sales Associate
Sunglass Hut
Appleton, WI
03.2017 - 11.2022
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Collaborated with team members to manage inventory and restock shelves effectively.
- Resolved customer complaints promptly, ensuring satisfaction and repeat business.
Education
High School Diploma -
Neenah High School
Neenah, WI06-2015
Skills
- Customer service
- Effective communication
- Problem solving
- Time management
- Safety compliance
- Team work
- adaptability to high-pressure environments
Timeline
Logistics Coordinator
Jones Logistics
09.2023 - Current
Warehouse Worker
Amazon
05.2022 - 09.2023
Store Manager
Sunglass Hut
11.2020 - 11.2022
Flight Attendant
Air Wisconsin
08.2020 - 02.2021
Sales Associate
Sunglass Hut
03.2017 - 11.2022
High School Diploma -
Neenah High School