Summary
Overview
Work History
Education
Skills
Timeline
Generic

John Hendrickson

Covington,IN

Summary

Dynamic leader with a proven track record at Hendricksonn construction enhancing operational efficiency and team performance. Expert in construction and job planning, I excel in employee training and fostering high-performance teams. My strategic vision drove significant business growth, leveraging skills in incident reporting and skidsteer operation to achieve excellence. In addition I operate excavator and all construction equipment, I have a solid basic construction experience from beginning to final phase of the project.

Overview

18
18
years of professional experience

Work History

Dispatcher/Manager of Operations

Hendrickson Truck Lines
08.2016 - Current
  • Managed a team of dispatchers, promoting teamwork, accountability, and high-performance standards.
  • Analyzed key performance indicators to identify areas for improvement in dispatcher operations, driving continuous process enhancements.
  • Developed comprehensive training programs for new hires, ensuring thorough knowledge of company policies and procedures.
  • Supported business growth by successfully managing the integration of additional territories into existing dispatch operations while maintaining service quality levels.

Operator/job Planner

Hendrickson Construction
05.2016 - Current
  • Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
  • Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
  • Reduced equipment downtime by troubleshooting issues and performing timely repairs.
  • Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.

General Manager of Operations

Appletree Family Restaurant
02.2007 - 03.2021
  • Established standard operating procedures that enhanced employee performance.
  • Designed modern employee recognition program which boosted productivity and improved morale.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.

Education

Bachelor of Arts - Business

Southern Illinois University, Carbondale
Carbondale, IL
06-1996

Skills

  • Transportation
  • Route planning
  • Employee training
  • Incident reporting
  • skidsteer operator
  • excavator operator
  • fork ift operate

Timeline

Dispatcher/Manager of Operations

Hendrickson Truck Lines
08.2016 - Current

Operator/job Planner

Hendrickson Construction
05.2016 - Current

General Manager of Operations

Appletree Family Restaurant
02.2007 - 03.2021

Bachelor of Arts - Business

Southern Illinois University, Carbondale
John Hendrickson