John Hendrickson
Covington,IN
Summary
Dynamic leader with a proven track record at Hendricksonn construction enhancing operational efficiency and team performance. Expert in construction and job planning, I excel in employee training and fostering high-performance teams. My strategic vision drove significant business growth, leveraging skills in incident reporting and skidsteer operation to achieve excellence. In addition I operate excavator and all construction equipment, I have a solid basic construction experience from beginning to final phase of the project.
Overview
18
18
years of professional experience
Work History
Dispatcher/Manager of Operations
Hendrickson Truck Lines
08.2016 - Current
- Managed a team of dispatchers, promoting teamwork, accountability, and high-performance standards.
- Analyzed key performance indicators to identify areas for improvement in dispatcher operations, driving continuous process enhancements.
- Developed comprehensive training programs for new hires, ensuring thorough knowledge of company policies and procedures.
- Supported business growth by successfully managing the integration of additional territories into existing dispatch operations while maintaining service quality levels.
Operator/job Planner
Hendrickson Construction
05.2016 - Current
- Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Reduced equipment downtime by troubleshooting issues and performing timely repairs.
- Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
General Manager of Operations
Appletree Family Restaurant
02.2007 - 03.2021
- Established standard operating procedures that enhanced employee performance.
- Designed modern employee recognition program which boosted productivity and improved morale.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Education
Bachelor of Arts - Business
Southern Illinois University, Carbondale
Carbondale, IL06-1996
Skills
- Transportation
- Route planning
- Employee training
- Incident reporting
- skidsteer operator
- excavator operator
- fork ift operate
Timeline
Dispatcher/Manager of Operations
Hendrickson Truck Lines
08.2016 - Current
Operator/job Planner
Hendrickson Construction
05.2016 - Current
General Manager of Operations
Appletree Family Restaurant
02.2007 - 03.2021
Bachelor of Arts - Business
Southern Illinois University, Carbondale