John HOOKS
Irmo,SC
Summary
Flexible copywriter ready to take on varied and diverse writing projects. Equally skilled at delivering technical whitepapers and promotional ad copy. Known for fulfilling duties typically assigned to several writers and editors. Keen to take ownership of brand identity initiatives and customer outreach efforts.
Overview
8
8
years of professional experience
Work History
Title Clerk
DDI Technology (Contracted Through Apple One
2023.06 - Current
- Streamlined title processing by efficiently managing documentation and maintaining accurate records.
- Managed high-volume workload while maintaining strict attention to detail in verifying ownership documents and registration forms.
- Developed strong relationships with external partners such as banks, insurance companies, and government agencies to facilitate seamless transactions.
- Maintained compliance with state regulations by staying up-to-date on changes in laws pertaining to titles and registrations.
Copywriter
Self Employed Writer
2020.01 - Current
- Transformed complex information into easily digestible pieces tailored for specific audience segments using plain language principles.
- Consistently met project objectives by effectively managing multiple assignments simultaneously while maintaining high-quality output.
- Contributed to a positive brand image by developing compelling storytelling elements for promotional videos and commercials.
- Supported SEO initiatives through strategic keyword incorporation in web content, driving organic traffic growth.
Assistant Store Manager
Goodwill Industries Of Upstate/Midlands South Carolina
2022.01 - 2023.06
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
ECommerce Lead
Goodwill Industries Of Upstate/Midlands South Carolina
2020.03 - 2022.01
- Collaborated with cross-functional teams to develop cohesive branding strategies across all digital platforms, increasing brand awareness and customer loyalty.
- Developed strong relationships with suppliers, negotiating favorable terms for faster shipping and better pricing.
- Oversaw seamless integration of new e-commerce platform features, ensuring smooth transition for customers during website updates or migrations.
- Championed an affiliate marketing program that expanded brand reach through strategic partnerships with influencers or other complementary businesses.
Assistant Store Manager
Goodwill Industries Of Upstate/Midlands South Carolina
2019.03 - 2020.03
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Senior Retail Sales Associate
Goodwill Industries Of Upstate/Midlands South Carolina
2018.08 - 2019.03
- Exceeded individual sales targets while contributing to team goals through consistent high performance.
- Boosted sales revenue by consistently upselling products and suggesting additional items based on customer needs.
- Maintained a visually appealing store environment through regular merchandising and display updates.
- Increased customer satisfaction by providing exceptional service and product knowledge.
Insurance Broker
North American Senior Benefits
2016.01 - 2018.08
- Developed strong relationships with insurance carriers, allowing for more efficient claim resolution processes.
- Assisted clients with claims processing, ensuring a smooth experience during difficult times.
- Worked closely with team members to share knowledge about emerging trends in the industry while fostering a collaborative work environment.
- Collaborated with underwriters to negotiate favorable terms for clients, ensuring competitive pricing and comprehensive coverage.
Education
High School Diploma -
Pee Dee Academy
Mullins, SC 2001.05 -
Bachelor of Arts - History
The Citadel
Charleston, SC 2001.05 -
Master of Divinity - Theology
Southeastern Baptist Theological Seminary
Wake Forest, NC 2001.05 -
Master of Arts - Pastoral Counseling
Liberty University
Lynchburg, VA 2001.05 -
Master of Arts - Human Resources Management
Liberty University
Lynchburg, VA 2001.05 -
Skills
Proofreading
undefinedTimeline
Title Clerk
DDI Technology (Contracted Through Apple One
2023.06 - Current
Assistant Store Manager
Goodwill Industries Of Upstate/Midlands South Carolina
2022.01 - 2023.06
ECommerce Lead
Goodwill Industries Of Upstate/Midlands South Carolina
2020.03 - 2022.01
Copywriter
Self Employed Writer
2020.01 - Current
Assistant Store Manager
Goodwill Industries Of Upstate/Midlands South Carolina
2019.03 - 2020.03
Senior Retail Sales Associate
Goodwill Industries Of Upstate/Midlands South Carolina
2018.08 - 2019.03
Insurance Broker
North American Senior Benefits
2016.01 - 2018.08
High School Diploma -
Pee Dee Academy
2001.05 -
Bachelor of Arts - History
The Citadel
2001.05 -
Master of Divinity - Theology
Southeastern Baptist Theological Seminary
2001.05 -
Master of Arts - Pastoral Counseling
Liberty University
2001.05 -
Master of Arts - Human Resources Management
Liberty University
2001.05 -
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