Summary
Overview
Work History
Education
Skills
Accomplishments
Work Availability
Quote
Timeline
CustomerServiceRepresentative
John Howard

John Howard

Shrewsbury,MA

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.


Overview

32
32
years of professional experience

Work History

Sales Consultant

Rescom Exteriors
10.2001 - 03.2021
  • In home consumer product demonstration of Bristol Replacement Window system with one call close sales technique.
  • 100% straight commission sales.
  • Followed up with existing customers to provide additional support and address concerns.
  • Covered company provided sales appointments in NH, MA,RI, and CT.

Sales Associate Specialist

New England Sash
03.1994 - 06.2000

In home consumer demonstrations of replacement windows with a one call close technique.

100% commission sales with company provided appointments in MA and RI

Company went out of business.

Marketing Specialist

Premier Window & Building
05.1989 - 09.1993

Sold Roofing, Siding, Replacement Windows, Kitchens and Baths.

  • Trained new reps on proper execution of 10 step sales procedure
  • Salary for training but 100% commission on sales.

Education

Associate of Applied Science - Electronic Engineering And Computer Science

Worcester Junior College
Worcester MA
06.1968

High School Diploma -

Marlboro High School
Marlboro MA 01752
06.1966

Skills

  • Acquire New Business
  • Site Visits
  • Offer Negotiations
  • Sales Proposal Creation
  • Sales and Marketing
  • Contract Negotiation and Closing Tactics
  • Create Product Demonstrations
  • Online Marketing
  • Referral Generation
  • Promote Products

Accomplishments

    I have always been at the top or in the top 10% of any sales team. I am in better physical shape than most people in their 50's and I have learned that life isn't a rehearsal. Every day you are either a little better or a little worse than you were yesterday, so tomorrow depends totally on what you do today!

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

I find that the harder I work, the more luck I seem to have.
Thomas Jefferson

Timeline

Sales Consultant

Rescom Exteriors
10.2001 - 03.2021

Sales Associate Specialist

New England Sash
03.1994 - 06.2000

Marketing Specialist

Premier Window & Building
05.1989 - 09.1993

Associate of Applied Science - Electronic Engineering And Computer Science

Worcester Junior College

High School Diploma -

Marlboro High School
John Howard