John Hughes III
Chicago,IL
Summary
With a proven track record at Ameriship Parcel Delivery, I excel in operations management and problem-solving through automation and various other strategies, enhancing efficiency and customer satisfaction. My expertise spans from staff development to implementing marketing automation software, significantly improving hiring processes and business operations. My leadership ensures project success and robust client relationships, marking me as a dynamic asset in any fast-paced environment.
Overview
19
19
years of professional experience
Work History
Assistant General Manager
Ameriship Parcel Delivery
2023.07 - Current
- Ensured efficient and timely delivery through effective route planning
- Ensured high level of customer satisfaction.
- Provided back-end operational support.
- Managed pickups and deliveries of healthcare medicine.
- Managed recruitment processes
- Developed and implemented automated systems to enhance hiring process efficiency
- Successfully handled and monitored package receivables throughout the entire warehouse.
Owner
Royal Heir Logistics
2015.05 - 2023.07
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Assistant Store Manager
Sports Authority
2006.02 - 2015.04
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Education
High School Diploma -
Charles P Steinmetz Academic Centre
Chicago, IL06.2000
Skills
- Staff Management
- Inventory Control
- Operations Management
- Staff Development
- CRM Integration
- Campaign Management
- Landing Page Design
- Customer Segmentation
- A and B Testing
- HTML and CSS Coding
- Marketing Automation Software
- Customer Service
- Problem-Solving
- Time Management
- Microsoft Office
- Client Relationship Management
- Graphic Design
- Digital Media
- Project Management
- Marketing Analytics
- Branding
- Email Marketing
- Content Management
- Content Marketing
Timeline
Assistant General Manager
Ameriship Parcel Delivery
2023.07 - Current
Owner
Royal Heir Logistics
2015.05 - 2023.07
Assistant Store Manager
Sports Authority
2006.02 - 2015.04
High School Diploma -
Charles P Steinmetz Academic Centre
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