Self-motivated and progress-driven SeniorAccount/Commercial Operations Executive with passion and extensive background in the Fragrance & Flavor industry. Broad and diverse background in key account and project management, in addition to an excellent track record of leveraging my business administration skills to successfully support daily operations.
Overview
16
16
years of professional experience
Work History
Director of Business Development
NOREX FLAVOURS & FRAGRANCES LLC
01.2022 - Current
Manage and align all daily operations for US affiliate (Sales Office & Warehouse)
Responsible for new business development & maintaining current business
Experience in boosting sales of Fragrance, Flavors, Essential Oils, and Aroma Chemicals
Increased US sales from $700K to $3MM
Handled the formation of the US affiliate
Maintain direct coordination with HQ team located India
Responsible for keeping clients satisfied and delivering exceptional client service on a day-to-day basis
Knowledgeable in logistics, inventory and purchasing
Managing Director N.A.
O’LAUGHLIN INDUSTRIES INC.
01.2019 - 01.2022
Oversee and coordinate all daily operations for US affiliate
(Sales Office & Warehouse)
Directly manage key accounts generating $11.5 million in revenue.27% increase YOY
Responsible for New Business Development
Accountable for profitability and pricing
Understanding and involvement of the RFP/RFQ process
Experience in boosting sales of fragrance & flavor materials, ingredients, and chemicals
Maintain compliance with external regulations and internal policies
Assess and report progress in meeting objectives
Maintain direct coordination with HQ team located China
Delegate responsibilities and supervise the work of the U.S
Team providing guidance and motivation to drive maximum performance
Commercial Operations Director /Senior Account Executive - Hybrid Role
TAKASAGO INTERNATIONAL CORPORATION (U.S.A)
01.2009 - 01.2018
Ensured sales excellence for accounts were implemented and utilized across account teams for division with $110 million in annual revenue
Managed Sales Support Department - Project Coordinators
Built relationships with customers and internal teams, acting as lead communicator between sales, creative and operations
Provided expert oversight to and collaborated with several departments on the development of business decisions to generate revenue and to resolve certain issues
Handled the development and implementation of project management systems, pricing programs and cost savings initiatives to improve business operations
Developed and established department key performance indicators and led all efforts to accomplish all project assignments on time throughout the organization
Prepared and analyzed reports on sales figures and customer activities for senior management review
Demonstrated proficiency in handling budget and forecasting resource distribution
Gathered significant data to identify which area/field requires more attention and funds to achieve optimal performance
Trained employees on internal systems and financial/data analysis
Established well-coordinated environment by continually interacting with the Creative, Research and Development, Purchasing, Innovation, Consumer Research, Marketing, Customer Service, Manufacturing, and Transportation departments
Maintained direct coordination with teams located in Asia, United States, and European regions
Enhanced department and organization reputation by accepting ownership for accomplishing new and different requests
Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships
Education
Bachelor of Science - undefined
The University at Albany
Albany, NY
Skills
Sales training and leadership
Key account management
Revenue growth
Pipeline Development
Corporate communications
Pricing strategy
International business
Sales presentations
Relationship building
New business development
Sales expertise
Timeline
Director of Business Development
NOREX FLAVOURS & FRAGRANCES LLC
01.2022 - Current
Managing Director N.A.
O’LAUGHLIN INDUSTRIES INC.
01.2019 - 01.2022
Commercial Operations Director /Senior Account Executive - Hybrid Role