Talented Sales Lead successful at multi-tasking, balancing customer needs and making new sales. Builds loyalty and long-term relationships with customers while consistently reaching sales targets.
Overview
24
24
years of professional experience
Work History
Inside Sales
CEMI-USA
03.2019 - Current
Answered customers' questions regarding products, prices, and availability.
Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
Managed friendly and professional customer interactions.
Set up new accounts, established customer credit and set up payment methods.
Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
Maintained Branch Operations & P & L
Branch Manager
Elliott Electric Supply
02.2011 - 03.2019
Maintained friendly and professional customer interactions.
Assessed employee performance and developed improvement plans.
Met deadlines by proactively managing individual and team tasks and streamlining processes.
Engaged employees in business processes with positive motivational techniques.
Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
Consulted customers to boost product sales and services.
Sales Manager
Armstrong's Supply Co.
09.2006 - 02.2011
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Resolved customer issues quickly to close deals and boost client satisfaction.
Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
Built relationships with customers and community to establish long-term business growth.
Collaborated with upper management to implement continuous improvements and exceed team goals.
Helped Armstrong's Supply Co. Recover from Hurricane Katrina.
Inside Sales
Wesco Distribution
01.2000 - 09.2006
Answered customers' questions regarding products, prices, and availability.
Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
Managed friendly and professional customer interactions.
Set up new accounts, established customer credit and set up payment methods.
Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
Quoted prices, credit terms and other bid specifications.
Senior Executive at Joined Escorts/Goetze Ind Ltd/Federal mogul USA/Tenneco USA/Apollo USASenior Executive at Joined Escorts/Goetze Ind Ltd/Federal mogul USA/Tenneco USA/Apollo USA