John Lee
Mobile,AL
Summary
Accomplished Catastrophe Insurance Adjuster from Pilot Catastrophe, adept in claims evaluation and fostering team development. Streamlined workflows, significantly reduced fraudulent claims, and mentored junior adjusters. Demonstrates resilience, a keen eye for detail, and proficiency in Xactimate software, ensuring high-quality standards and efficiency in high-stakes environments. Extensive experience in sales merchandising.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Catastrophe Insurance Adjuster
Pilot Catastrophe
06.2024 - Current
- Streamlined workflows by coordinating closely with contractors to ensure prompt completion of repairs on damaged properties.
- Managed high volume caseloads while maintaining strict adherence to deadlines and quality standards for each claim processed.
- Assisted junior adjusters in developing their skills through mentorship opportunities; sharing knowledge regarding best practices for catastrophe insurance adjustments.
- Reduced fraudulent claims by meticulously investigating questionable cases and identifying inconsistencies in documentation or statements.
Maintenance Supervisor
Vacasa Vacation Rentals
11.2020 - 06.2024
- Coordinated preventative maintenance schedules, verifying equipment safety and function.
- Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
- Supervised [Number] employees and scheduled shifts.
- Supervised a team of technicians, providing guidance on complex repair tasks and fostering professional development opportunities.
Sous Chef
Locals At The Alley
07.2020 - 10.2020
- Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Planned and directed high-volume food preparation in fast-paced environment.
- Managed inventory levels effectively, resulting in reduced food waste and cost savings for the establishment.
Merchandiser
Bud Busch Distribution
05.2019 - 07.2020
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
Education
No Degree - Finance
University of Southern Mississippi
Hattiesburg, MSSkills
- Claims evaluation
- Technical knowledge
- Estimating costs
- Damage assessment
- Proficiency in Xactimate software
- Hard working and resilient
- Close attention to detail
- Communicative and responsive
Certification
All lines adjuster license in the state of Florida
All lines adjuster license in the state of Texas
Xactimate trained
Timeline
Catastrophe Insurance Adjuster
Pilot Catastrophe
06.2024 - Current
Maintenance Supervisor
Vacasa Vacation Rentals
11.2020 - 06.2024
Sous Chef
Locals At The Alley
07.2020 - 10.2020
Merchandiser
Bud Busch Distribution
05.2019 - 07.2020
No Degree - Finance
University of Southern Mississippi