Summary
Overview
Work History
Education
Skills
Timeline
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John Malloy

Baltimore,MD

Summary

Highly Motivated team player seeking position to utilize 17 years of prior experience in physical labor,security, planning, military training and educational experience. Team and self-motivating employee Flexible to correspond with other departments and agencies outside of the job description to maximize the overall outcome of the agencies' objectives. Enterprising customer service manager offering demonstrated success in team leadership, organizational problem-solving and customer service. Successful at overseeing team performance and allocating resources to meet workflow and demand. Excellent conflict resolution skills with proven ability to defuse high-stress situations.

Overview

21
21
years of professional experience

Work History

Loss Prevention Detective

TJX Companies
Owings Mills, Md
05.2024 - Current
  • Patrolled store premises to ensure safety of staff and customers.
  • Responded quickly to emergency situations with decisive action.
  • Identified areas of improvement within existing loss prevention processes.
  • Coordinated with local law enforcement agencies regarding shoplifting cases or other criminal matters involving the store premises.
  • Established relationships with local law enforcement agencies in order to facilitate information sharing about potential threats against the store premises.
  • Analyzed data from security systems such as CCTV cameras to identify patterns in criminal activity.
  • Conducted surveillance of merchandise and customers to detect suspicious activity.
  • Created reports summarizing daily activities related to loss prevention.
  • Monitored store entrances and exits for potential security threats.
  • Provided training on proper safety protocols for employees handling money transactions or high value items.
  • Enforced company policies related to loss prevention.
  • Developed strategies for preventing losses due to employee theft or fraud.

Lawn and Garden Associate

Home Depot
Baltimore, MD
02.2024 - 05.2024
  • Conducted regular inspections of outdoor displays to ensure neatness and accuracy of pricing labels.
  • Cleaned up spills quickly using appropriate cleaning supplies.
  • Adhered to all company policies regarding security measures for store assets.
  • Greeted customers, answered questions and provided product information.

Cadre Team Leader

Capital Guardian Youth Challenge Academy
03.2023 - 02.2024
  • Organized team meetings and provided updates on project progress.
  • Understood and followed oral and written directions.
  • maintained accountability of personnel assigned to supervise
  • Ordered necessary spare parts from suppliers when required.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.

Loss Prevention

Walmart
10.2022 - 03.2023
  • Surveillance and security professional responsible for preventing damage and theft, usually in a retail environment
  • Patrolling store aisles and monitoring customers, watching security camera footage, documentation and confronting individuals they suspect of theft.

dod security

falken industries
04.2019 - 06.2020
  • DOD Cleared security officer responsible for safeguarding sensitive classified material
  • Guarded restricted areas to prevent unauthorized entry
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.

dod security

golden seal ent.
03.2017 - 05.2019
  • Operated scanning equipment to keep entrance lines moving efficiently
  • Managed employee access, security roles and permissions
  • Surveyed multiple CCTV
  • Complied with company policies, objectives and communication goals
  • Maintained operating schedules to provide effective coverage for key areas and achieve objectives.

fireteam squad leader

us army
05.2004 - 11.2015
  • Oversaw daily command for squad of 13 soldiers, demonstrating strong moral character, intellect and respect
  • Used active listening and effective communication to alleviate issues between personnel members
  • Regularly inspected weapons to ensure cleanliness and to determine if repairs would be required to maximize functionality
  • Provided mentorship to team leaders and maintained equipment valued over 40 Million dollars.

Education

MBA -

American Intercontinental University
01.2019

BSCJ -

American Intercontinental University
01.2018

Skills

  • Staff assessments
  • Security team leadership
  • CCTV experience
  • Safety and security procedures
  • Company risk mitigation
  • Daily status reports
  • Loss prevention
  • Schedule oversight
  • Report writing
  • Emergency Response
  • Maintenance & Repair
  • Organizational skills
  • Security screening
  • Security resource management
  • Suspicious activity surveillance
  • Access control systems
  • Installation and servicing
  • Computer skills
  • First Aid/CPR
  • Conflict resolution
  • Leadership
  • Microsoft Office
  • Network Administration
  • Training and development
  • Strategic Planning
  • Experience in leadership
  • Teambuilding
  • Customer service

Timeline

Loss Prevention Detective

TJX Companies
05.2024 - Current

Lawn and Garden Associate

Home Depot
02.2024 - 05.2024

Cadre Team Leader

Capital Guardian Youth Challenge Academy
03.2023 - 02.2024

Loss Prevention

Walmart
10.2022 - 03.2023

dod security

falken industries
04.2019 - 06.2020

dod security

golden seal ent.
03.2017 - 05.2019

fireteam squad leader

us army
05.2004 - 11.2015

MBA -

American Intercontinental University

BSCJ -

American Intercontinental University

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John Malloy