John Martinez
Home Depot Management
Denver,CO
Summary
Accomplished Assistant Manager with 16 years of experience consistently rising through ranks. Well-versed in sales,team building, developing consistent routines to produce results and dedicated to company objectives to deliver quality customer service and exceptional results. Determined and responsible at 4 different stores successes across 2 districts by boosting efficiency and streamlining procedures for store teams, vendor relations, installed services vendors and coaching, teaching and training in other stores to improve district success.
Overview
4
4
years of post-secondary education
16
16
years of professional experience
Work History
Specialty Assistant Store Manager
Home Depot
Lakewood, CO
01.2019 - Current
- Coached sales associates and managers in product knowledge, sales metrics and selling techniques, significantly increasing installed sales.
- Led the team to being number 1 in market 51 for fiscal 2020. Team 1550 was the only team to blackout specialty scorecard for fiscal 2020.
- Created and fostered an environment of inclusiveness, through building strong relations to reduce turnover in the specialty departments.
- By using entrepreneurial spirit developed an innovative idea utilizing QR codes on product and lockers for online order pickup to increase installed sales.
- Acted as D210 specialty captain, built strong relationships with other managers which resulted in increased sales in specialty and services.
- Created a routine for consistent feedback and development of team to establish metric goals to increase specialty business.
- Took on captainship of HDIS/cabinet makeover which is now the fastest growing service in D210, developed strong relationships with HDIS team in order to grow sales and build vendor store relations.
Assistant Store Manager
Home Depot
Arvada , CO
05.2015 - 01.2019
- As Operations ASM led a high volume store team to being top 3rd in operational sustainability in Pac Mtn Desert.
- Led store 1502 through a successful inventory, by using methodical planning, organization, communication and effective motivation of team.
- As a merchandising manager been apart of 10 gold cup winning teams, highlighted by 2016 as #3 in western division D25.
- In 2016 1502 was #1 D25 T (tools) in the company, this was done by managing business all 52 weeks of the year, strategically planing and ordering product by seasonality in order to maximize sales.
- Was a critical part of the 1502 team, which catapulted the store to becoming a $100 million dollar store in 2018. In 3 complete years our team grew the store $33 million dollars.
- For 11 consecutive years been part of a team that has increased VOA scores year over year.
- Within a year of being assigned to 3 different safety focus stores, our teams have improved and created safer work environment leading to no longer being a safety focus store.
Department Supervisor
Home Depot
Thornton, Lakewood, And Golden, CO
04.2005 - 05.2015
- Was offered ASM role within first year on employment, however was unable to accept due to other employment.
- Was part of high potential trainings for 3 years in which coach, teach and train opportunities in other district stores became part of a regularly scheduled practice.
- Based on consistent ability to improve department sales, structure and profitability , sister stores welcomed me in as a partner or many times a permanent position.
- Ability to identify top talent that coaching, teaching and training led to growth of Sales Associates being recognized and high Potential Associates many of which were promoted to Department Supervisors themselves.
- Invited to attend DS Superstar event, in every year of eligibility, where Top Performing Department Supervisors were recognized for their accomplishments by Regional team.
- Became Proficient in Store Walk, Seasonality and other previously available tools in order to increase sales and profitability.
- Selected as a teacher, specializing in utilizing Store Walk in conjunction with Seasonality to fellow Departments Supervisors and Assistant Managers.
Education
High School Diploma -
Lakewood High School
Lakewood, CO 08.1991 - 05.1995
Skills
Goals and performance
Relationship building and management
Product and service sales
Sales expertise
Business initiatives proficiency
Sales growth
Customer Relations
Sales and marketing
Training
Business development and planning
Timeline
Specialty Assistant Store Manager
Home Depot
01.2019 - Current
Assistant Store Manager
Home Depot
05.2015 - 01.2019
Department Supervisor
Home Depot
04.2005 - 05.2015
High School Diploma -
Lakewood High School
08.1991 - 05.1995